Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia’s best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the role:
12 Month Fixed Term | Melbourne Based | Hybrid O
The Digital Product team is responsible for driving sales and service adoption by identifying key opportunities that enhance the digital customer experience across core channels.
In this role, you will support initiatives that improve AGL’s digital customer journey, working across various… business domains and technical platforms. You’ll be responsible for all analysis activities, from inception to delivery, within your assigned area.
What you’ll be doing:
• Lead stakeholder discussions to define initiative objectives and requirements.
• Break down requirements into features, epics, and stories to ensure thorough coverage.
• Assist the Product Owner in shaping initiatives and managing risks.
• Define and communicate user stories and acceptance criteria to developers and testers.
• Facilitate agile ceremonies like backlog refinement and sprint planning.
• Contribute to improving team standards and practices for greater efficiency and quality.
About you:
• Previous demonstrated experience delivering initiatives end-to-end in an agile environment.
• Ability to collaborate, influence and align individual stakeholders and teams.
• Ability to balance multiple competing priorities and effectively manage.
• Exceptional analytical and problem-solving skills.
• Excellent communication skills, both written and verbal.
At AGL, we offer a wide range of benefits including:
• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise – our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Benefits may change over time and vary based on role type and location.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer – we commit to respond to every applicant.
Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.
The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.
AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.
Location:
Docklands VIC 3008
Job Family Group:
Business and Organization Analysis Management
Company: AGL Energy Limited
Location: Australia
Salary Range:
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