Development Information Officer
Join a team providing purposeful work as the first point of contact for development information, assistance and services to the community.
Permanent Part-time
Closes in 2 weeks
Closes Sun 6 October 2024
Closes
Sun 6 October 2024
Category
Administration
Location
Maroochydore
Type
Permanent Part-time
$77K – $92K Total Remuneration Package (pro-rata)
$68K – $81K Base Salary (pro-rata)
Location: Maroochydore
Vacancy No: 5551
Permanent – Part-time (Full-time for 12 months and will then revert to Part-time)
Applications close: Sunday, 6 October 2024 11:59pm AEST
Why work with us?
At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!
With the vision to be Australia’s most sustainable region – Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.
About the Role
The Development Services branch enables sustainable development for the community on the Sunshine Coast by working with industry stakeholders to achieve timely, customer focused development assessment services, advice and advocacy in the areas of planning, engineering, environment, landscape, building, plumbing and legislative compliance.
As a Development Information Officer, you will work as part of a highly effective and motivated team that is the first point of contact for development information, providing assistance and services to all members of the community on the Sunshine Coast planning scheme and relevant related legislation and processes.
As the successful applicant, you will:
• Provide accurate and timely information, sound advice and assistance to customers through effective questioning, research, analysis, negotiation and conflict management.
• Undertake data input and information management in accordance with established work and quality assurance procedures.
• Prepare correspondence to external customers in accordance with council and statutory requirements to facilitate responses to enquiries and other search and information requests.
• Develop and apply knowledge and understanding of the relevant legislation and applicable planning schemes.
This position is a permanent part-time role. During the first 12 months, it can be filled at full-time capacity and will then revert to part-time hours unless business requirements change.
About you
As a professional in Development Information, you will posses developing knowledge of the relevant legislation, policies, standards, regulations and procedures supporting the business practices relevant to the area of work.
You will have the ability to maintain composure and objectivity in difficult situations while maintaining a professional, positive and respectful attitude.
You will have good interpersonal and communication skills with particular emphasis in the areas of customer service and information provision.
As a requirement of this role, you will have a Certificate III in Business Administration or other relevant disciplines and/or equivalent experience in a similar role providing customer service.
Our Culture & Employee Benefits
Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:
• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities.
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.
How to apply
Your written application should include:
• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.
Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.
Further Information
Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.
To learn more about Council’s vision and projects, you can view the Corporate Plan 2023-2027.
For specific enquiries contact Nicole Adamson during business hours on 07 5475 7353.
At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.
Location: Maroochydore, QLD, AU
Offer Expires: 2025-01-18 20:32:59
Salary: 68000 – 81000
Job Posting Language: en
Indeed: Apply Here