About Us
Fello is a profitable, hyper-growth, VC-backed B2B SaaS startup that’s revolutionizing the real estate industry with our Data-Intelligent Marketing Automation Platform. Our mission is Empowering Businesses of all Sizes with Data-Driven Intelligence. We are dedicated to empowering businesses by providing cutting-edge tools and innovative solutions that drive success in today’s competitive market. By leveraging advanced technology and data insights, we help our clients stay ahead of the curve and achieve their goals more efficiently.
As we continue to grow, we’re exploring opportunities to expand our innovative solutions into new markets and industries. With massive growth potential on the horizon, we’re just getting started. We’re eager to connect with passionate individuals who are excited to join a pioneering team that’s transforming the business landscape. If you’re driven by innovation and want to make a significant impact, Fello is the place for you!
About You
You are… a creative and analytical professional with a passion for designing intelligent conversational experiences. You thrive in a fast-paced, remote environment and are adept at crafting seamless and intuitive conversational flows. Your expertise in generative AI, large language models (LLMs), and prompt engineering allows you to create engaging interactions that enhance user experiences. As our first Conversational AI Designer, you’re excited to build and shape this function from the ground up, contributing to a pioneering team and making a significant impact in a rapidly growing company.
You Will
• Conversational Design:
• Design and develop conversational flows for AI-driven chatbots, virtual assistants, SMS, and voice calling interfaces.
• Create intuitive and natural dialogue structures that enhance user engagement and satisfaction.
• Develop scripts and responses that align with client branding and user needs.
• Prompt Engineering:
• Craft effective prompts for generative AI models to ensure accurate and relevant responses.
• Optimize prompt structures to improve AI performance and reliability.
• Continuously refine prompts based on user feedback and performance metrics.
• AI Integration:
• Collaborate with engineers to integrate conversational AI features into the Fello platform.
• Ensure seamless integration of chatbots and virtual assistants within white-label solutions for clients.
• Troubleshoot and resolve issues related to AI interactions and performance.
• User Experience Enhancement:
• Analyze user interactions and feedback to identify areas for improvement in conversational flows.
• Implement best practices in conversational AI to enhance user satisfaction and engagement.
• Conduct A/B testing and other evaluation methods to assess the effectiveness of conversational designs.
• Collaboration & Project Management:
• Work closely with product managers, UX/UI designers, and other stakeholders to align conversational AI features with overall product goals.
• Manage multiple projects simultaneously, ensuring timely delivery of high-quality conversational experiences.
• Participate in brainstorming sessions to innovate and develop new conversational AI features.
• Research & Development:
• Stay updated with the latest trends and advancements in conversational AI and generative models.
• Experiment with new AI tools and technologies to enhance the capabilities of Fello’s conversational features.
• Provide insights and recommendations based on research to drive continuous improvement.
You Have
• Educational Background:
• Bachelor’s degree in Computer Science, Linguistics, Cognitive Science, or a related field. Advanced degrees are a plus.
• Experience:
• 3-5 years of experience in conversational design, prompt engineering, or a related role focused on AI-driven interactions.
• Proven experience working with large language models (LLMs) such as GPT-3, GPT-4, or other advanced generative AI models (e.g., OpenAI GPT, Google Dialogflow, Microsoft Bot Framework).
• Experience designing conversational flows for chatbots, virtual assistants, SMS, and voice calling interfaces.
• Technical Skills:
• Proficiency in natural language processing (NLP) and understanding of AI-driven conversational technologies.
• Strong understanding of prompt engineering techniques and best practices, especially in relation to LLMs and generative AI models.
• Familiarity with programming languages such as Python or JavaScript is a plus.
• Experience with AI and chatbot development platforms (e.g., OpenAI, Dialogflow, Rasa).
• Creative & Analytical Skills:
• Excellent storytelling and scriptwriting abilities to create engaging conversational experiences.
• Strong analytical skills to assess AI performance and user interactions.
• Ability to think creatively to solve complex conversational design challenges.
• Soft Skills:
• Exceptional communication and collaboration skills.
• Strong attention to detail and organizational abilities.
• Ability to work independently and manage multiple projects in a remote setting.
• Problem-solving mindset with a proactive approach to improving conversational AI features.
• Entrepreneurial Spirit: Comfortable taking initiative and building processes from scratch.
• Preferred Qualifications:
• Experience with white-label solutions and customizing AI features for diverse clients.
• Knowledge of UX/UI principles as they apply to conversational interfaces.
Our Benefits
• Competitive Compensation: Attractive salary and benefits package.
• Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
• Professional Growth: Opportunities for career advancement and professional development.
• Health & Wellness: Comprehensive health plan.
• Paid Time Off: Generous PTO and paid holidays to recharge and relax.
• Collaborative Culture: A supportive team environment that values innovation and collaboration.
Join Us at Fello
Be part of a team that’s empowering businesses with data-driven intelligence and transforming the real estate industry through innovation and technology! As our Conversational AI Designer, you will play a pivotal role in shaping the future of our platform and delivering exceptional conversational experiences to our clients
Company: Fello
Location: Anywhere
Salary Range:
Job Providers:
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