Summary: A Technical Writer will review and edit artifacts required for software development. These include but are not limited to technical design documents, release notes, instruction manuals, training materials and other supporting documents. The technical writer must be able to understand complex health IT business information and communicate the information in standard documents for reviews and approval. The technical writer should also be familiar with software used for online help such as RoboHelp and document preparation software such as Adobe Pro. Lastly, the Technical Writer will be responsible for version control of all documents and ensuring the most recent versions are in the correct document libraries.
Additional administrative responsibilities will be required including document tracking, filing, knowledge management, meeting minutes, etc.
Required Education: Bachelor’s Degree or higher in a business or technical discipline
Required Years of Experience: 4 years of additional relevant experience may be substituted for education
Management Level: Associate
Responsibilities:
• Explains highly technical data and information in simplistic language for end users of complex IT systems and projects.
• Ensure grammatical correctness, format, style, and logic while using a variety of word processing, spreadsheet, graphics, and scheduling tools.
• Gathers and converts data into a written narrative.
• Elicit, define or refine, and trace requirements of business and technical nature
• Edits narrative and graphic products to identify and correct typographical and grammatical errors and to identify logical inconsistencies that will require author attention.
• Ensure project documentation does not contain any personal identifiable names, numbers, social security numbers for any patients or team members
• Edits any project documentation, training and minute for User Accessibility reading compliance (508) like Alt Text for screen pictures, screen shots, etc.
Minimum Qualifications:
• Experience with data gathering and creating reports to display data using common office automation tools.
• The candidate must be able to work in a team environment
• Senior to expert level experience in Microsoft Office applications
• Strong problem solving and critical thinking skills
• Strong attention to detail
• Ability to prioritize and multitask
Preferred Qualifications:
• VA and/or Healthcare IT experience strongly preferred.
• Experience working on CMMI Level 3 programs.
• Experience with Agile Development or Software development lifecycles, requirements, and software documentation and associated technologies/tools
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Strong written and oral communication skills.
• Adept at conducting research.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Overtime may be required to meet project deadlines.
• Physically able to participate in training sessions, presentations, and meetings.
Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.
Location: , ,
Offer Expires: 2024-11-15 00:00:00
Job Posting Language: en
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