Description
Hilton operates thousands of hotels across more than 100 countries and regions, providing countless delightful opportunities. From warm welcomes to memorable experiences, we offer millions of travelers an unforgettable stay each year. As a General Manager, you will oversee the hotel’s management team and align with the overall goals to deliver excellent experiences for guests and members while ensuring profitability and guest satisfaction.
Company Culture and Environment
At Hilton, we prioritize the satisfaction of our guests, team members, and owners. Our culture is rooted in hospitality, collaboration, and continuous improvement. We believe in empowering our teams and fostering a supportive environment where everyone can grow and thrive.
Career Growth and Development Opportunities
Hilton provides numerous opportunities for professional development and career advancement, including leadership training and a global career growth plan. We encourage our employees to… pursue their career aspirations and support them in their journeys.
Detailed Benefits and Perks
• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan with company matching
• Generous vacation and paid time off policy
• Flexible working hours
• Opportunities for professional development and continuous learning
• Remote work options available
Compensation and Benefits
• Competitive salary commensurate with experience
• Comprehensive health benefits
• Performance-based bonuses
• Employee discounts on hotel stays
• Retirement savings with employer contributions
Why you should apply for this position today
This role presents an exceptional opportunity to lead a dedicated team in a globally recognized brand while positively impacting the hospitality experience for travelers. If you are passionate about delivering unforgettable experiences and leading a dynamic team, this position is for you.
Skills
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Deep understanding of hotel and hospitality operations
• Strong budgeting and financial analysis skills
• Ability to drive revenue growth and operational efficiency
• Proficient in conflict resolution and problem-solving
• Ability to adapt to changing business environments and maintain composure under pressure
Responsibilities
• Manage the ongoing profitability of the hotel while ensuring guest satisfaction exceeds standards
• Lead all key hotel matters, including capital projects, guest services, and renovations
• Make beneficial decisions for the hotel and the group
• Provide achievable hotel budgets and set strategic objectives
• Develop an effective leadership team for hotel staff
• Direct all business plans for the hotel
• Ensure compliance with Hilton brand service standards
• Control costs while identifying and achieving revenue opportunities
• Manage hotel management team development
• Conduct regular briefings and communication meetings with department heads
• Ensure continuous improvement through audit responses
• Implement Hilton’s mission and strategy consistently
• Foster staff development and open communication
• Respond promptly to feedback and ensure employee satisfaction
• Cultivate a culture of training and development for team members
• Maintain effective relationships with property owners
• Utilize guest feedback to enhance products and services
• Manage IT and ensure compliance with legal requirements
• Establish strong relations with key customers
• Maintain and enhance guest satisfaction scores
• Handle guest complaints effectively
• Achieve QA objectives
Qualifications
• 10+ years of management experience in a similar role
• Proven experience as a hotel general manager or operations director
• Strong business acumen with growing profitability
• Experience in budget management, revenue proposals, and results forecasting in hotels of similar scale
• Outstanding leadership and communication skills
• Deep understanding of the hotel and service industry
Education Requirements
• Bachelor’s degree in Hotel Management or a related field
Education Requirements Credential Category
• Degree in Hotel Management or a related discipline
Experience Requirements
• Minimum of 10 years of relevant experience in hotel management
• Proven track record in a leadership role within the hospitality industry
• Experience managing similar-sized hotels with budget oversight
Why work in Tianjin, Chn
Tianjin is a vibrant city known for its rich history and modern development. The city offers a unique blend of traditional Chinese culture and contemporary living. With a rapidly growing hospitality market, Tianjin presents numerous opportunities for career growth in an exciting environment. Enjoy diverse culinary experiences, cultural attractions, and a strong sense of community while building a fulfilling career at Hilton
Company: Hilton
Location: Tianjin, China
Salary Range:
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