Primary Roles and Responsibilities:
• Administration of BMC ITOM PRODUCTS ( TrueSight Operations Manager/ BHOM / Server Automation).
• Configure and deploy monitoring solutions using BMC Patrol Agents.
• Configure and deploy Synthetic monitoring solutions using TrueSight, TMART.
• Configure monitoring for Kubernetes environment using Prometheus, TrueSight.
• Develop MRL scripts required by monitoring, integration.
• Configure network monitoring using Entuity, SolarWinds NPM, Thousand Eyes.
• Develop and configure CMA policies including tag, filter, group, and monitor policies.
• Configure and fine tune KPI, baselines and monitoring thresholds at global, local, and instance level.
• Develop and Configure custom monitoring solutions, dashboards, interface.
• Manage and support Integrations with BMC Remedy, BMC Service resolution, CMDB, other BMC products.
• Build integration to non-BMC monitoring solutions.
• Provide reports, stats, metrics to users and help debug issues with… Infrastructure and Applications.
• On call Support for Critical priority issues.
• Addressing user Incidents & requests regarding Monitoring configurations.
• Co-ordinate with Product Support and R&D teams to fix the product issues.
Qualification:
3-5/- Years experience with the following BMC products
• BMC Helix / Truesight Operations Manager
• BMC Helix / Truesight Capacity Optimization
• BMC Helix Intelligent Integrations
• BMC Helix Dashboards / Smart Reporting
• BMC Control M
Company: Diyar United Company
Location: Anywhere
Salary Range:
Job Providers:
LinkedIn