Product Evangelist

Position Title: Product Manager/PreSales Technical Resource

Location: [Remote]

Reports To: [CEO]

Position Summary: We are seeking a dynamic and experienced Product Manager/PreSales Technical Resource to join our team and drive the success of the Konect Suite of offerings. This role is pivotal in bridging the gap between our product development and sales teams, ensuring that our solutions meet market demands and exceed customer expectations.

Key Responsibilities:
• Product Management:
• Lead the product lifecycle from ideation to launch, ensuring timely delivery and alignment with business objectives.
• Collaborate with our cross-functional teams, including development, marketing, and customer support, to define product requirements and roadmaps.
• Conduct market research and competitive analysis to identify trends, opportunities, and threats.
• Develop and maintain detailed product documentation, including specifications, user guides, and training materials.
• PreSales Support:
• Provide technical expertise and support to the sales team during the pre-sales process.
• Conduct product demonstrations, presentations, and workshops for potential clients.
• Assist in the preparation of proposals, RFP responses, and technical documentation.
• Address customer inquiries and provide solutions to technical challenges.
• Customer Engagement:
• Build and maintain strong relationships with key customers and stakeholders.
• Gather and analyze customer feedback to inform product improvements and enhancements.
• Act as a liaison between customers and the product development team to ensure customer needs are met.
• Fill the role of a product evangelist assisting customers in implementing the GBM Konect solution to deliver business outcomes.
• Provide consulting, account management and support to nominated key corporate accounts
• * Strategic Planning:
• Develop and execute go-to-market strategies for new product launches and updates.
• Monitor and report on product performance, including sales metrics, customer satisfaction, and market share.
• Identify and prioritize product features and enhancements based on business value and customer impact.

Qualifications:
• Bachelor’s degree in business, Engineering, Computer Science, or a related field.
• Proven experience in product management and/or pre-sales technical support, preferably in the software or technology industry.
• Strong technical acumen and the ability to understand and communicate complex technical concepts.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Strong problem-solving skills and a customer-centric mindset.

Preferred Qualifications:
• Experience with the Konect Suite of offerings or similar products.
• Experience with or understanding of Asset Management, Asset Maintenance and Spatial Technologies
• Experience in supervising work teams and/or collaboration
• Fill the role of a product evangelist who assists customers to implement the GBM Konect solution to deliver business outcomes.

Why Join Us:
• Opportunity to work with a talented and passionate team.
• Competitive salary and benefits package.
• Career growth and development opportunities.
• A collaborative and innovative work environment.

Location: , , AU

Offer Expires: 2024-11-23 23:51:19

Job Posting Language: en

LinkedIn: Apply Here