Role Description
Join our dynamic team as an Analyst I on the Epic Patient Access team, supporting critical applications including Epic Referrals, Cadence, Grand Central, and Prelude. In this role, you will leverage technology to help advance Patient Access operations across the organization by improving scheduling, registration, patient movement, referral management, and overall access workflows. As a key member of the team, you will support operational efficiency and effectiveness, enhance the patient and staff experience, improve data integrity and transparency, and help ensure compliance with organizational and regulatory standards.
As an Analyst I on the Epic Patient Access team, you will utilize strong collaboration, analytical thinking, and technical problem-solving skills to support the effective use and optimization of Epic Patient Access applications across the enterprise. This role involves developing expertise in end-user workflows and partnering closely with operational leaders, clinicians, schedulers, registrars, and Information Services teams to support system enhancements, issue resolution, upgrades, and ongoing operational needs.
You will work closely with operational and technical stakeholders to support Epic foundation workflow adoption and optimization efforts across Patient Access functions. Responsibilities include:
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Gathering business and operational requirements
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Translating those needs into system design and build decisions
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Supporting testing and implementation activities
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Helping ensure successful execution of workflow and system changes
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Contributing to training, documentation, and operational readiness efforts
This role is ideal for individuals who are passionate about the intersection of healthcare operations and technology and who enjoy collaborating with operational and technical teams to improve patient access, streamline workflows, and support high-quality patient care experiences.
Epic certification in the supported application(s) is preferred. If not certified at time of hire, certification is required within six (6) months of start date.
Qualifications
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Bachelor’s degree or equivalent combination of education and experience
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0+ years experience required
Requirements
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Epic certification in Referrals, Cadence, Prelude, or Grand Central preferred
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Experience supporting Epic Patient Access workflows including Scheduling, Registration, Referrals, SER/Provider Onboarding, and Patient Movement preferred
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Experience with workflow analysis, requirements gathering, Epic foundation build, testing, and implementation activities preferred
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Strong collaboration, communication, and problem-solving skills within a healthcare operations or information services environment preferred
Benefits
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Expected Starting Pay Range: $67,537.60 – $86,112.00
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Annualized pay may vary based on FTE status
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