Help Free UK Genealogy welcome and support new volunteers by providing organised, friendly recruitment administration and communication support for our volunteer-led charity.
What difference will you make?
Free UK Genealogy relies on volunteers to carry out almost all of our work. Strong recruitment and communication processes help us welcome new people effectively and ensure volunteers feel informed and supported from the start.
By helping organise recruitment administration and volunteer communication, you would help us respond more consistently to enquiries, reduce delays, and improve the overall experience for prospective volunteers.
This support also helps our small staff and volunteer leadership teams focus their time where it is most needed, strengthening the organisation’s overall capacity.
Your contribution would help us continue making millions of family history records freely available to researchers, historians and members of the public around the world.
What are we looking for?
We are looking for someone who is organised, dependable and comfortable communicating clearly and professionally by email and online.
We would particularly welcome applicants who can demonstrate professional or voluntary experience in administration, office support, volunteer coordination, customer service, communications or similar organisational roles.
Useful qualities and experience include
• experience supporting administrative or operational processes
• good written communication skills
• confidence using email, spreadsheets and shared online systems
• good attention to detail
• ability to organise information clearly and accurately
• a friendly and professional approach when communicating with others
• ability to handle personal information appropriately and confidentially
• willingness to work independently while staying in touch with the wider team
Experience in charities, volunteering or community organisations would be helpful, although not essential.
Remote
What will you be doing?
Free UK Genealogy is a charity providing free online access to family history records, helping people explore their personal and community stories. Our work is made possible by thousands of volunteers who help transcribe records, support projects and maintain our services.
We are looking for a Recruitment Administration Volunteer to support the practical side of our volunteer recruitment and onboarding activity. This is a flexible, home-based role suited to someone with good organisational and communication skills who enjoys helping things run smoothly behind the scenes.
The role may include
• responding to volunteer enquiries and applications
• helping keep recruitment records and shared documents organised
• monitoring shared inboxes and ensuring enquiries are followed up
• arranging introductions or informal meetings with volunteer/staff leads
• preparing or updating recruitment information and guidance
• supporting communication with prospective and existing volunteers/staff
• helping improve and simplify administrative processes where useful
There is room for the role to develop over time. Depending on your interests and experience, you may also become involved in wider volunteer administration or communication-based work across the charity.
The role is flexible and can fit around other commitments. Most work is carried out remotely using email, shared online documents and occasional online meetings.
You do not need to have family history experience, although an interest in genealogy, archives or local history would be very welcome.
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