Key Responsibilities:
Collections Management:
• Proactively manage and follow up on outstanding customer invoices.
• Contact customers to resolve any overdue accounts and ensure timely payments.
• Develop and maintain strong relationships with customers to facilitate timely resolution of billing issues.
• Identify and escalate accounts at risk of delinquency to the AR/AP Manager.
Account Reconciliation:
• Reconcile customer accounts to ensure all payments, credits, and invoices are accurately recorded.
• Investigate and resolve discrepancies between customer records and internal accounting records.
• Prepare monthly aging reports and assist in identifying potential collection issues.
Billing and Invoice Review
Cash Application:
Reporting and Documentation:
Collaboration: Work closely with cross-functional teams (Sales, Customer Service, and Finance) to ensure seamless resolution of customer billing issues.
Preferred Experience:
• Experience working in a manufacturing or industrial setting.
• Familiarity with ERP systems, specifically in an accounts receivable context.
• Strong understanding of accounts receivable processes, including collections, cash application, and account reconciliations.
• Experience with accounting software (e.g.JD Edwards, SAP, Oracle, QuickBooks) is preferred.
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