This a Full Remote job, the offer is available from: Anywhere
Infor VISUAL Functional/Technical Business Analyst – Production Support
(Contract 6 months)
Remote
We are seeking a Senior Functional/Technical Business Analyst with deep expertise in Infor VISUAL (version 9 required; currently on 9.0.8) to provide production support in a heavily customized environment. This role will support day‐to‐day operations, triage and resolve tickets, manage access requests, and help analyze and troubleshoot issues across multiple VISUAL modules.
Key Responsibilities
• Provide production support across VISUAL Financials, Manufacturing/MRP, Costing, Projects, and Work Orders
• Troubleshoot issues in a highly customized environment, including reverse‐engineering existing solutions
• Support, triage, and resolve tickets and access requests with minimal oversight
• Collaborate with business users and IT teams, ensuring clear communication and strong customer service
• Assist with enhancements, integrations, and workflow improvements as needed
Required Skills & Experience
• Extensive hands-on experience with Infor VISUAL 9, including core functional modules
• Strong technical capabilities in Visual Macros, Custom VB.NET solutions, Crystal Reports, SSRS, and SQL Server administration
• Proven ability to work independently in a fast-paced support environment
• Excellent communication and customer-facing skills
Nice-to-Have Qualifications
• Project Management experience or certification
• ITIL certification
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