Job Description: • Serve as a primary point of contact for the business unit’s change requests • Document business requirements, process maps, decision points, and operating procedures in clear, business-friendly language • Identify and recommend process improvements to increase efficiency, accuracy, and controls, support implementation and measure results • Facilitate recurring business reviews (e.g., bi-weekly) to align priorities, timelines, risks, and readiness • Coordinate client and internal meetings: build agendas, capture meeting minutes, and track action items to closure • Prepare and deliver recurring and ad hoc reporting; validate data outputs with business owners and explain key drivers and variances • Support change adoption by helping create training materials, updating manuals, communicating changes, and gathering feedback post-implementation • Promote collaboration and accountability across teams; escalate issues and recommend options when tradeoffs are required Requirements: • Bachelor’s degree in Business, Operations, or a related field (or equivalent experience) • 5+ years of experience in Business Analysis, Operations, Finance, or Process Improvement roles • Proven ability to lead meetings, facilitate alignment, and communicate clearly with stakeholders at multiple levels • Strong analytical and problem-solving skills, including the ability to interpret data, identify trends, and explain drivers • Experience documenting business requirements, procedures, and process flows • Proficiency with Microsoft Excel and ability to learn new business tools quickly • Strong organizational skills: ability to manage multiple priorities and meet deadlines in a fast-paced environment Benefits: • generous, flexible vacation policy • 401(k) employer match • comprehensive health benefits • educational assistance • leadership and technical development academies to help build your skills and capabilities Apply tot his job Apply To this Job
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