Job Summary
We are seeking an organised, self-motivated Remote Administrative Assistant to handle our daily office operations. You will report directly to the Office Manager and play a key role in keeping our property surveys on schedule. This is a fully remote role that requires excellent time management. Full training on our specialized surveying software and systems will be provided.
Key Responsibilities
• Inbound Enquiries: Respond promptly to incoming client emails and telephone calls.
• Data Entry: Input and update accurate information on specialized surveying software.
• Diary Management: Coordinate bookings, manage calendars, and schedule surveyor appointments.
• Property Liaison: Contact estate agents to arrange and confirm access to properties.
• Reporting: Update tracking spreadsheets and provide regular updates to the Office Manager.
• Team Support: Provide flexible shift coverage for staff holidays and unexpected absences.
Requirements
• Technology: Must own a reliable laptop or PC, a smartphone, and a secure, high-speed internet connection.
• Flexibility: Ability to work variable 4-hour daily shifts between 9:00 AM and 6:00 PM, with additional availability to cover team absences, staff holidays etc.
• Environment: Access to a quiet home office environment suitable for professional phone calls.
• Time Management: Proven ability to manage your own workload and meet deadlines independently.
• Proficiency in computer skills including Microsoft Office (Word, Excel, PowerPoint)
• Communication: Excellent Customer service skills,
• Excellent phone etiquette and communication skills for professional correspondence and clear written communication skills
• Organisational skills with the ability to prioritise tasks effectively in a remote setting
• Ability to work independently with minimal supervision while maintaining high standards of accuracy and efficiency
• Availability: Ready for an immediate start.
What We Offer
• Competitive pay rate of £15.00 per hour.
• Fully remote working environment.
• Comprehensive training on all internal systems and surveying software.
• Supportive management and a collaborative team culture.
Pay: From £15.00 per hour
Application question(s):
• 1. Do you have a reliable laptop or PC and a smartphone available for work use?
2. Do you have a quiet home office environment suitable for handling professional telephone inquiries?
3. Are you flexible to work variable 4-hour shifts between 9:00 AM and 6:00 PM, including covering staff absence/holidays?
4. Are you available for an immediate start?
Work Location: Remote
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