Job Title: Well Paid Remote Customer Service Administrator)Phone & Admin)
The role in one line
You’ll handle inbound and outbound calls while managing a mix of admin and phone work to keep things running smoothly for our clients.
Why join us
Multi-award-winning firm, featured in the Guardian’s Top UK Employers for 3 years (including Best Place to Work for Women).
What’s in it for you
• Competitive salary depending on experience + commission
• 33 days holiday (25 + 8 bank holidays)
• Busy, friendly, and supportive environment
What you’ll do
• Handle inbound calls, help them if you can or direct them to the right person internally
• Make proactive outbound calls to clients for feedback and welcome calls
• Manage a combination of admin and phone work
Who we’re looking for
We need someone who is organised, a practical solution-based thinker, and confident on the phone. You should enjoy speaking with people and be able to handle a busy workload.
You’ll be:
• A clear communicator
• Able to multitask and stay organised
• Proactive and able to work under pressure
• Motivated to deliver good customer service
Requirements
Minimum 1 year experience in telephone work (essential).
Job Type: Full-time, Permanent (Part-time may be considered depending on hours and experience)
Work Location: Remote (we work nationwide). Office-based option if you are near our office.
Job Types: Full-time, Permanent
Experience:
• office: 1 year (required)
• telephone reception: 1 year (required)
Work Location: Remote
Location: , ,
Indeed: Apply Here