Title: Business Analyst – ServiceNow Case Management
Location: Remote (PST Hours)
Overview
Seeking a Business Analyst with ServiceNow Case Management experience to support platform initiatives and stakeholder requirements. This role will work closely with business and technical teams and requires stronger technical platform knowledge.
Responsibilities
• Gather, document, and validate business and functional requirements
• Facilitate meetings and workshops with business and technical stakeholders
• Document current-state and future-state business processes
• Support ServiceNow Case Management initiatives
• Develop and maintain project documentation, requirements, and user stories
• Support testing, issue management, and implementation activities
• Coordinate with technical teams and business stakeholders throughout project delivery
Qualifications
• Business Analyst experience supporting enterprise technology initiatives
• Experience working with ServiceNow
• Experience supporting ServiceNow Case Management solutions
• Strong requirements gathering and documentation skills
• Experience working with both business and technical stakeholders
• Strong communication, facilitation, and organizational skills
Additional Information
• ServiceNow-focused initiative
• Technical Experience
• Case Management experience
• Ability to bridge business requirements and technical solution delivery
Best Regards ..!!!
Shaik Kareem
Direct: Phone No.: ; EXT: 1030,
Momento USA | Exceeding Customer Expectations…
440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031
Interstate Business Park
Email: Web:
Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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