[Hiring] Oracle HCM Time and Labor Business Analyst @UnitedHealth Group

Role Description

The Senior Business Systems Analyst (BSA) will serve as a functional and technical expert in Oracle Cloud Time and Labor (OTL), supporting configuration, production operations, integrations, and continuous enhancement initiatives. This role partners closely with Payroll, Absence, HR, and IT teams to ensure accurate time capture, processing, and downstream payroll integration. The ideal candidate must be an OTL expert with a production troubleshooting mindset, strong cross-module knowledge, and the ability to diagnose real-world data and integration issues quickly.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:


Lead analysis, configuration, and support of Oracle Time and Labor (OTL) solutions


Support the Time Card lifecycle including entry, validation, approvals, and payroll integration


Own business requirements, functional design, and solution validation for OTL enhancements


Investigate and resolve production defects, data discrepancies, and integration issues


Partner with Oracle Support (using SRs) for defect triage and resolution


Perform root cause analysis across Time, Absence, and Payroll interactions


Manage ServiceNow Demands and Defects


Analyze interactions between Time & Labor and Absence Management


Ensure accurate handling of leaves of absence, pay codes, and eligibility rules


Support payroll integration validation and reconciliation


Lead functional testing for Oracle quarterly updates (e.g., 26A, 26B)


Develop test scenarios and coordinate/assign execution across teams


Coordinate defect tracking and validation during system releases


Support inbound/outbound integrations (e.g., time feeds from UKG WFM Pro or other time systems)


Validate data flows into Oracle HCM and downstream reporting tools


Partner with reporting teams (e.g., Power BI) to resolve data discrepancies


Maintain configuration workbooks and tracking of OTL changes


Define best practices for managing configuration and release artifacts


Drive continuous improvement in timekeeping and payroll processes


Facilitate working sessions with HR, Payroll, IT, and vendor teams


Support weekly governance and operational reviews


Provide recommendations on system improvements and industry best practices


Leverage enterprise-approved AI and digital productivity tools to streamline workflows, automate tasks, and drive continuous improvement


Evaluate emerging trends to inform solution design and strategic innovation


Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.

Qualifications


5+ years of experience as a Business Systems Analyst, Systems Analyst, or in a related technical role


3+ years of experience in Oracle Cloud Time and Labor (OTL)


2+ years of experience in strong understanding of Oracle: Time entry, approval workflows, rules, pay codes, eligibility, and configuration


2+ years of experience with production support and incident management, including Oracle Service Requests (SRs) and defect resolution

Preferred Qualifications


Bachelor’s degree or equivalent experience


Experience in the healthcare industry, health insurance, or related clinical/financial platforms


Experience utilizing modern productivity tools or generative AI assistants to draft documentation, organize information, or enhance system analysis workflows


Experience writing SQL queries for data analysis, validation, and system troubleshooting


Experience with Oracle HDLs (HCM Data Loader)


Experience with Oracle Redwood Pages and Visual Builder Studio (VBS)


Experience with Oracle Fast Formulas


Oracle Absence Management expertise


Experience conducting functional testing for quarterly system releases

Requirements


All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Benefits


Comprehensive benefits package


Incentive and recognition programs


Equity stock purchase


401k contribution (all benefits are subject to eligibility requirements)

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

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