About this role
Are you ready to revolutionize the way our partners learn and grow? Do you thrive in a fast-paced, innovative environment where your creativity and expertise can truly shine? If you’re a master of crafting world-class learning experiences and you’re passionate about pushing the boundaries of what’s possible, we want to hear from you!
At WRITER, we’re on a mission to empower our partners through cutting-edge, interactive learning experiences that blend the best of live and on-demand formats. We’re looking for a Senior learning experience designer who can bring their visionary ideas and polished execution to the table, helping us scale our partner education.
What you’ll do
• Craft engaging learning journeys: Develop comprehensive learning paths that elevate our partners’ sales and technical skills, ensuring they are equipped to succeed in the fast-paced world of enterprise generative AI.
• Design dynamic learning experiences: Create a diverse range of learning materials, from written and video learning to interactive modules and job aids, tailored for self-service, live, and virtual instructor-led training.
• Collaborate across teams: Work closely with cross-functional teams to enhance and expand our existing educational offerings, ensuring they meet the unique needs of our technical and sales partners.
• Identify and address gaps: Continuously assess our learning materials to identify areas for improvement and develop innovative solutions to fill those gaps.
• Empathize and advocate: Understand the challenges our partners face and champion new, exciting opportunities to support their growth through education.
• Leverage research-informed strategies: Apply the latest instructional design methodologies to create learning experiences that are not only engaging but also effective and data-driven.
• Foster a culture of assessment: Build a robust feedback and assessment system to inform and refine our learning programs.
• Build strong relationships: Cultivate strong connections with stakeholders and program managers to ensure alignment and success.
What you’ll need
• Expertise and craftsmanship: You’re a seasoned designer with a proven track record of creating meaningful, concise, and effective learning experiences for external audiences.
• Experience in external enablement: You have 8+ years experience developing and delivering on-demand, VILT and ILT learning (scripts and self-serve resources as well as designing e-learning solutions using a combination of media, including text, graphics, animation, audio, video, and interactive facilitated learning) with specific experience in:
• Partner or customer learning in enterprise software
• Backwards design
• Social and gamified learning
• Assessment design
• Generative AI proficiency: You’re comfortable driving learning outcomes for generative AI, with a keen interest in AI tooling and solutions.
• Relationship builder: You’re confident and adept at building strong relationships with stakeholders and program managers.
• Instructional and UX design: You’re well-versed in instructional design methodologies and UX design principles, ensuring that your products are both polished and user-friendly.
• Tool proficiency: You have experience with common design, authoring, voice-over, and video creation tools.
• Iterative mindset: You’re comfortable with experimentation, iteration, and a fast-paced environment, always striving for continuous improvement.
• Self-awareness and growth: You prioritize self-awareness, feedback, and personal growth, and you enjoy leading the way in process and project organization.
• Curiosity and passion: You’re naturally curious and love learning new things, bringing a fresh perspective to every project.
Note
• Travel: 15% domestic and international travel may be required.
• Portfolio: A work sample or portfolio is required for application.
Join us at WRITER, where you’ll have the opportunity to shape the future of learning and make a real impact on our partners’ success. Apply today and let’s create something extraordinary together!
Benefits & perks (US Full-time employees)
• Generous PTO, plus company holidays
• Medical, dental, and vision coverage for you and your family
• Paid parental leave for all parents (12 weeks)
• Fertility and family planning support
• Early-detection cancer testing through Galleri
• Flexible spending account and dependent FSA options
• Health savings account for eligible plans with company contribution
• Annual work-life stipends for:
• Home office setup, cell phone, internet
• Wellness stipend for gym, massage/chiropractor, personal training, etc.
• Learning and development stipend
• Company-wide off-sites and team off-sites
• Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don’t make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, mar
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