Part-Time ServiceNow Administrator / Developer We are seeking a hands-on ServiceNow Administrator / Developer to support and enhance an existing enterprise ServiceNow environment on an ongoing part-time basis. This role will focus heavily on platform enhancements, workflow improvements, troubleshooting, and operational support across multiple ServiceNow modules and user experiences. Responsibilities • Build and modify ServiceNow catalog items • Update UI Policies, Business Rules, Client Scripts, and workflows • Support Flow Designer enhancements and troubleshooting • Modify workflow-driven notifications and approval processes • Troubleshoot Service Portal behavior, state transitions, and portal widgets • Support inbound email actions, assignment logic, and production issue resolution • Assist with Demand Management and custom workflow enhancements • Modify Service Operations Workspace forms and UI behavior • Partner with internal teams on ongoing platform improvements and support needs Required Experience • Strong ServiceNow Administration and Development experience • Hands-on experience with Service Catalog, Flow Designer, UI Policies, and Business Rules • Experience supporting Service Portal and Workspace customizations • Experience troubleshooting workflows, notifications, approvals, and inbound actions • Strong JavaScript / Glide scripting experience • Comfortable supporting existing enterprise ServiceNow environments Preferred • Demand Management / PPM experience • Experience working in operational support and enhancement environments • Strong communication and troubleshooting skills Location Houston preferred Engagement Type Part-Time / Ongoing Support Apply To This Job
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