Note The job is a remote job and is open to candidates in USA. Octave is a company that provides mission-critical software for organizations. They are seeking a Senior Content Writer to create clear and consistent documentation for public safety customers, collaborating with Solution Architects and other stakeholders to ensure high-quality content delivery. Responsibilities Own, produce, edit, and maintain content for North American Public Safety regional product and site-specific deliveries, including CAD and RMS integrations. Solution Architects own the technical deliverables; this role ensures those deliverables are presented in clear, consistent, and reusable formats Partner with Solution Architects and cross-functional stakeholders to plan, draft, edit, and finalize integration content; drive reviews to closure and confirm readiness for publication Manage and apply documentation standards, templates, and style guidance; ensure consistent structure, terminology, and formatting across CAD/RMS integration deliverables Coordinate multiple projects, deliverables, and deadlines with minimal supervision; communicate status, risks, and dependencies and keep stakeholders aligned Integration overviews and summaries (what’s included, who it impacts, and key assumptions) Implementation and configuration guides written for agency IT, project teams, and partners Installation or deployment checklists and readiness materials Administration and maintenance guides for regional and agency-specific setups Release notes and change summaries tailored for public safety stakeholders Enablement materials that explain integration value, scope, and differentiators for internal teams Proposal and response content that packages approved integration information in standard formats Skills Work independently to solve diverse content and documentation problems, applying sound judgment and established standards; seek input at key milestones Build effective working relationships across functions; coordinate review cycles, manage feedback, and maintain versioned deliverables through planned release milestones Translate complex input from Solution Architects and SMEs into clear, audience-appropriate content; demonstrate strong attention to detail to ensure deliverables are complete, easy to follow, and consistent in voice and structure Bachelor’s degree in Technical Communication, Professional Writing, English, or a related field (or equivalent practical experience) 5+ years of professional writing experience, including technical/software content Excellent interpersonal, verbal, and written communication skills, including the ability to influence review outcomes and align stakeholders Experience supporting software or systems integrations through documentation—editing and packaging SME-authored content into customer-ready deliverables Demonstrated ability to improve documentation quality through reusable templates, peer review, and iterative process improvements Public Safety knowledge/background is highly valued Company Overview Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle. It was founded in 1985, and is headquartered in Madison, Alabama, USA, with a workforce of 5001-10000 employees. Its website is https//www.octave.com/. Company H1B Sponsorship Octave has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.
Location: , ,
JobHub: Apply Here