NYC Preferred | Fractional (20–30 hrs/week)
ABOUT THE ROLE
We’re an early-stage, technology company preparing for Beta launch and looking for an experienced Technical Delivery Manager to help lead this critical stage.
Our product is already built and entering real-world validation. We’re looking for someone who can establish strong delivery discipline, improve release quality, coordinate multiple technical teams, and help us ship quickly without sacrificing stability or security.
This is not a software architecture role. The core platform already exists. Your job is to improve how the team delivers, tests, releases, communicates, and responds to Beta feedback.
You will work directly with company leadership, engineering, QA, DevOps, design, vendors, and Beta users to make sure the product ships safely, quickly, and with clear visibility across the team.
WHAT YOU’LL OWN
You will own the operating rhythm for Beta delivery.
This includes translating founder and users’ feedback, Slack conversations, customer input, vendor updates, bugs, and feature requests into clear engineering tickets with strong acceptance criteria.
You will coordinate priorities across engineering, QA, DevOps, product, design, and leadership while keeping everyone aligned on what is shipping, what is blocked, what is at risk, and what decisions need to be made.
You will also help strengthen our delivery workflow by improving release planning, QA discipline, GitHub processes, CI/CD coordination, and executive reporting.
RESPONSIBILITIES
• Lead the daily delivery rhythm across engineering, QA, DevOps, product, design, vendors, and leadership.
• Convert Slack requests, founder feedback, Beta-user feedback, vendor updates, bugs, and feature needs into clear, actionable engineering tickets.
• Define acceptance criteria so engineers and QA know exactly what success looks like.
• Manage prioritization, blockers, dependencies, release readiness, and delivery risk.
• Hold vendors and engineering partners accountable for scope, quality, timelines, and communication.
• Lead or support the migration from GitLab to GitHub.
• Establish strong GitHub workflows, including pull requests, branch protection, review gates, release branches, and merge standards.
• Coordinate GitHub Actions or similar CI/CD workflows.
• Ensure every release passes the right QA, code review, security, and deployment checks.
• Improve defect tracking, release notes, and post-release follow-up.
• Deliver clear executive updates covering what shipped, what is next, what is blocked, what is at risk, and what decisions are needed.
• Introduce AI-assisted delivery workflows using tools such as Claude, ChatGPT, GitHub Copilot, Amazon Bedrock, or similar platforms.
• Use AI to improve documentation, ticket creation, QA review, status reporting, release planning, and delivery speed while keeping human judgment in control.
REQUIRED EXPERIENCE
• 7+ years in Technical Program Management, Technical Delivery Management, Engineering Program Management, Product Operations, or a similar role.
• Proven experience taking software products through Beta, launch, or post-launch iteration.
• Strong technical understanding of modern software delivery.
• Ability to challenge engineers and vendors when quality, scope, timeline, or execution is unclear.
• Experience managing offshore engineering teams or external development vendors.
• Strong understanding of Agile delivery without being rigid or process-heavy.
• Hands-on experience with GitHub workflows, pull requests, branch protection, release branches, code review, and issue tracking.
• Experience with GitHub Actions or similar CI/CD tools.
• Working knowledge of cloud environments, containers, deployment pipelines, QA workflows, and DevOps coordination.
• Strong written communication skills, especially for leadership updates.
• Comfortable operating in a fast-moving Beta environment where priorities evolve quickly.
NICE TO HAVE
• Experience with SaaS, marketplace, mobile, fintech, healthcare, or regulated software products.
• Experience in compliance-sensitive environments.
• AWS experience.
• Familiarity with Docker, Kubernetes, ECR, EKS, ArgoCD, Terraform, CloudFormation, IAM, or related infrastructure tools.
• Experience implementing AI-assisted engineering or delivery workflows.
• Experience with remote, distributed, or offshore technical teams.
• Startup or early-stage company experience.
What Success Looks Like:
Within the first 90 days, you will have:
• Created a clear and predictable delivery operating rhythm.
• Improved visibility across roadmap, priorities, blockers, bugs, and releases.
• Strengthened GitHub workflows and release discipline.
• Improved QA standards and reduced release risk.
• Helped the team ship fixes and improvements faster.
• Improved vendor accountability and communication.
• Built AI-assisted delivery workflows that make the team more efficient.
• Helped prepare the company for a successful Beta launch.
ENGAGEMENT
This is a fractional role to start, estimated at 20–30 hours per week.
There is potential for the role to expand as the company moves beyond Beta and into broader launch.
You will work directly with company leadership and have significant influence over how the product delivery organization operates.
LOCATION
NYC-based candidates are strongly preferred.
Candidates within commuting distance of New York City who can meet in person when needed will receive priority consideration.
WHO THIS IS FOR
This role is for someone who knows how to create order in a fast-moving technical environment.
You do not need to be the architect. You do need to understand engineering well enough to ask the right questions, catch vague answers, push for clarity, and make sure the team ships with discipline.
We are looking for someone who has been through the pressure of Beta, understands what can go wrong before launch, and knows how to help a team move fast without becoming careless.
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LinkedIn: Apply Here