Role Description
As part of our ongoing growth and expansion, we are seeking a dynamic and experienced Tech Writer to join our growing team.
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Write, edit, and maintain accessibility documentation, including Voluntary Product Accessibility Templates (VPATs) and Accessibility Conformance Reports (ACRs).
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Translate WCAG 2.1/2.2 and Section 508 technical standards into clear guidance for developers, designers, and content creators.
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Document accessibility remediation processes, testing procedures, and known issues.
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Create and update accessibility style guides, checklists, and best-practice references.
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Collaborate with accessibility testers and engineers to accurately capture compliance status and remediation timelines.
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Review existing product documentation, help content, and UI copy for accessibility and plain-language compliance.
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Maintain a repository of accessibility documentation and ensure version control.
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Support responses to accessibility audits, procurement requests, and compliance inquiries.
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Stay current on updates to Section 508, WCAG, and related federal accessibility regulations.
Qualifications
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2+ years of experience in technical writing, documentation, or a related field.
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Familiarity with Section 508 standards, WCAG 2.1/2.2 guidelines, and VPAT/ACR documentation.
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Strong writing, editing, and organizational skills with keen attention to detail.
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Ability to translate complex technical and regulatory information into clear, accessible language.
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Experience working with cross-functional teams (engineering, design, QA, legal/compliance).
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Proficiency with documentation tools (e.g., Markdown, Confluence, Google Docs, Microsoft Office).
Requirements
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Experience with accessibility testing tools (e.g., JAWS, NVDA, axe, WAVE).
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Familiarity with ITI VPAT templates and federal procurement accessibility requirements (Section 508, EN 301 549).
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Background in UX writing or content design with an accessibility focus.
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Certification in accessibility (e.g., CPACC, WAS) is a plus.
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Experience in government, higher education, or regulated industries.
Benefits
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Comprehensive healthcare for the employee at no monthly cost.
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Healthcare benefit covers medical, prescription drug, dental, and vision.
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Personal Time Off (PTO) Policy plus paid holidays.
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Highly competitive compensation plan regularly calibrated against industry and location benchmarks.
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401(k) retirement plan with company-matching.
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Employee Stock Ownership Plan (ESOP) – we’re all company owners!
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Flexible spending accounts.
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Employee assistance program (EAP).
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Short- and long-term disability insurance.
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Life and accident insurance.
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Tuition assistance/Training/Workforce improvement reimbursement per year.
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Spot bonuses for exceptional performance.
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Annual Employee Recognition Awards with bonuses.
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Employee Referral Program.
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Free centralized, self-directed Learning Management System to learn at your own pace.
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Personalized career growth plans for every employee.
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