Epic Application Analyst II – Epic Research
Baylor Scott & White Health is seeking an experienced Epic Application Analyst II to join our newly established Epic Research Team. This is an exciting opportunity to help build and enhance Epic Research capabilities that support clinical research initiatives across the organization.
The ideal candidate will have hands-on Epic Research Build experience, including designing, configuring, testing, implementing, and supporting Epic Research functionality. Experience building Epic Research models is highly preferred, along with the ability to collaborate with research teams, clinical stakeholders, and technical partners to optimize research workflows.
Candidates with experience supporting Epic Research and functionality such as MyChart Recruitment, Study Finder, SmartText, Research Studies, OPA (Open Scheduling/Patient Access), research-related workflows, and Epic Research model build are strongly encouraged to apply.
Clinical research experience or experience supporting research operations within an Epic environment is a significant plus.
Essential Responsibilities
• Design, configure, build, test, implement, and maintain Epic Research applications and workflows.
• Build and support Epic Research models that improve research operations and investigator workflows.
• Analyze business and clinical requirements and translate them into effective Epic application solutions.
• Partner with research teams, clinicians, operational leaders, and technical stakeholders to optimize research workflows.
• Create, modify, document, and maintain Epic build while following organizational standards.
• Develop and execute testing plans for new functionality, enhancements, upgrades, and optimizations.
• Troubleshoot application issues and recommend solutions that improve system performance and user experience.
• Coordinate application updates, communicate changes, and provide ongoing support to end users.
• Develop workflow documentation, technical specifications, and user training materials.
• Participate in Epic upgrades, maintenance, optimization projects, and new implementations.
• Serve as the liaison between operational teams, research stakeholders, Information Services, and Epic.
Key Success Factors
• Strong knowledge of Epic Research Build and Epic application configuration.
• Experience building and maintaining Epic Research models.
• Understanding of clinical research workflows and healthcare operations.
• Ability to analyze complex business requirements and translate them into scalable Epic solutions.
• Strong troubleshooting and analytical problem-solving skills.
• Experience creating test scripts, validating build, and supporting Epic upgrades.
• Excellent communication and relationship-building skills with clinical, operational, and technical teams.
• Ability to manage multiple priorities while maintaining attention to detail.
• Self-motivated with a continuous improvement mindset.
Required Qualifications
Education: Bachelor’s degree OR four (4) additional years of relevant work experience in lieu of a degree.
Experience: Minimum of two (2) years of Epic application analyst experience. Experience building and supporting Epic applications.
Preferred Qualifications
• Epic Research Build experience strongly preferred.
• Experience building Epic Research models strongly preferred.
• Clinical research experience preferred.
• Experience supporting research participants, investigators, or research coordinators.
• Experience with MyChart Recruitment, Study Finder, SmartText, OPA, and related Epic Research functionality.
Certification
• Epic Certification required (EPICCERT or EPICACRD).
• Epic Research certification or demonstrated Epic Research Build experience is strongly preferred.
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