Service Admin at Morgan Remote Services

Morgan Remote Services is looking to hire a Service Administrator – Full-time available with pay rates starting at $15.00 per hour depending on experience!

Requirements:

• Ability to use Outlook, Word and Excel

• Strong Customer Service Skills

• Excellent Communication Skills

• Keep Accurate Records

• Detail Oriented

• Time Management Skills

• Professional Appearance and Good Communication Skills

• Integrity, a Positive Attitude, and a Strong Work Ethic

• Willingness to Learn, Receptive to New Ideas

• Ability to be a Team Player

• Bi-lingual is a plus, fluent in Spanish and English

What We Offer:

• Work week that includes some nights and weekends

• Great Benefits Package for full-time: Health & Dental Insurance, 401(k), and Paid Time Off

Responsibilities include and are not limited to:

• Manage and schedule service appointments for customers.

• Confirm appointments and send reminders to customers.

• Maintain accurate service records, including customer information and vehicle history.

• Organize and file service orders and invoices.

• Prepare necessary paperwork for service orders, warranties, and claims.

• Ensure compliance with regulatory documentation requirements.

• Handle customer inquiries and provide updates on service status.

• Follow up with customers post-service to ensure satisfaction.

• Generate reports on service department performance and customer feedback.

• Assist in analyzing data to identify trends and areas for improvement.

• Prepare and process service invoices accurately.

• Assist in managing accounts receivable and payment processing.

• Schedule and organize meetings for the service team.

• Prepare meeting agendas.

• Assist in onboarding and training new employees within the service department.

• Maintain training materials and resources.

• Help ensure adherence to safety and compliance regulations.

• Assist in preparing for audits and inspections.

Applicants must be 18 years or older and be authorized to work in the U.S. Applicants must have a valid driver’s license and acceptable driving record. The dealership is a drug-free, equal employment opportunity workplace. Employment will be conditioned on passing a complete background check and drug test.

Location: , ,

Benefits:

  • Paid Time Off
  • Dental Coverage
  • Health Insurance

Adzuna: Apply Here