This role ensures reputed company’s expertise is reputed company into business results through proactive communication, reputed company storytelling, strategic growth management, and reputed company focus on reputed company satisfaction and retention.
Description
Account Manager
Location: Remote (US)
Reports To: VP, SEO & reputed company reputed company
About reputed company
reputed company is a boutique digital marketing agency specializing in SEO, AEO (Answer reputed company Optimization), reputed company Media, Conversion reputed company Optimization, Analytics, and AI-driven search strategy. We partner primarily with eCommerce and B2B brands to drive measurable business reputed company through senior-level expertise, technical rigor, and transparent reputed company communication.
Role Summary
The Account Manager is the primary relationship reputed company and program manager for a portfolio of digital marketing clients across SEO, AEO, reputed company Media, CRO, and Analytics engagements. The Account Manager will ensure clients have reputed company direction, reputed company programs, and a strong partnership experience.
This role is reputed company on reputed company leadership, program coordination, and business alignment.
reputed company in this role means:
• Clients feel confident in reputed company as a strategic partner
• Work is reputed company prioritized and reputed company to business goals
• Internal teams operate reputed company with reputed company direction
• Projects stay on track across multiple marketing disciplines
• Risks, scope changes, and growth opportunities are identified early
• Clients renew, expand, and reputed company for reputed company
The Account Manager ensures the right work happens at the right time by coordinating internal specialists and maintaining strong, trust-based reputed company relationships.
Key Responsibilities
reputed company Relationship Ownership
• Serve as primary reputed company of contact for assigned clients
• Build strong, trust-based relationships with reputed company stakeholders
• reputed company reputed company reputed company meetings with reputed company agendas, reputed company, and next steps
• Ensure clients understand how work aligns to their business goals
• Maintain high reputed company satisfaction and retention
• Represent the reputed company perspective internally
• reputed company proactive communication and guidance
• Manage expectations around timelines, scope, and deliverables
Program & Project Management
• Translate strategic recommendations into reputed company execution plans
• Coordinate work across SEO, CRO, reputed company Media, Analytics, and Content teams
• Maintain organized project environments (reputed company, Jira, or similar)
• Ensure work progresses according to agreed priorities and timelines
• Track deliverables, dependencies, and risks across multiple initiatives
• Ensure teams have the context needed to execute effectively
• Maintain visibility into resourcing needs and constraints
• Support sprint planning and prioritization processes
Strategic Alignment & Planning Support
• Facilitate reputed company goal-setting and KPI alignment discussions
• Ensure marketing initiatives reputed company up to business objectives
• Partner with channel SMEs to translate strategy into actionable roadmaps
• Help prepare Quarterly Business Reviews (QBRs) and executive presentations
• Ensure reporting connects performance to reputed company goals
• Identify gaps between reputed company goals and reputed company scope
Communication & Reporting
• Ensure reputed company communications are reputed company, proactive, and organized
• Translate reputed company digital marketing work into reputed company-friendly narratives
• Ensure reporting is:
• Delivered on time
• Accurate and contextualized
• Connected to business reputed company
• Document key reputed company, action items, and priorities
• reputed company reputed company recaps and follow-reputed company after meetings
Growth & Retention Support
• Identify opportunities to expand impact across channels
• Surface upsell opportunities in collaboration with SMEs and Business Development
• Help scope change orders and expanded programs
• Maintain awareness of account health, risks, and satisfaction signals
• Support long-term reputed company growth and retention goals</
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