Our client, a leader in the financial technology industry, is looking to hire a Regulatory & Compliance Investigations Specialist. This is a fully remote role that will align to Arizona time zones.
*This job is a 1-year W2 contract role with benefits & paid holidays!*
As a Regulatory & Compliance Investigations Specialist, you’ll conduct compliance reviews of historical case notes, account activity, and interaction records of customer complaints to produce clear, factual summaries to support decision-making by Legal and Compliance teams. This is a detail-oriented, investigative role well suited to someone who enjoys digging into complex customer histories and telling a clear story from the data they find!
What You’ll Do
• Conduct compliance reviews of customer complaints related to regulated money movement services, building a complete and accurate research summary of each incident for handoff to the Compliance and/or Legal teams
• Review and interpret the scope of assigned compliance and legal matters, escalating to compliance or legal staff as needed
• Partner with paralegals, attorneys, and cross-functional Finance, Customer Support, & Compliance teams to gather complete information and resolve open questions promptly
• Research and extract documents specifically responsive to legal requests leveraging Salesforce, QuickBase, and other proprietary tools
Required Skills & Experience:
• 2+ years of experience in a compliance, customer dispute resolution, or legal/investigative support role
• Hands-on experience with Salesforce or other CRMs to gather customers records accurately and efficiently
• Exceptional attention to detail and the ability to review high volumes of case records, identify relevant facts, and synthesize findings into a clear, accurate narrative
Desired Skills & Experience:
• Bachelor’s degree in related field
• Familiarity with regulatory compliance, consumer financial protection, or money movement services
• Working knowledge or experience using QuickBase or other databases a plus!
• Prior experience in financial services, fintech, or SaaS industries with regulated payments products highly valued!
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Location: , ,
Salary: 30 – 35
LinkedIn: Apply Here