About FanEngine
Creators build massive audiences but can’t turn attention into predictable revenue. Fan data is scattered, monetization is manual, and the tools don’t talk to each other. FanEngine deploys AI marketing agents that unify fan behavior across every channel and autonomously activate the right offer, to the right fan, at the right moment: 46% email capture rates, 61% DM response rates, and open rates 1.5x industry benchmarks.
Our mission is to give creators financial freedom through deeper fan connections. Our goal: 1,000 creator millionaires by 2030. We’re a small, remote, AI-native team with 8 customer representing 41MM fans and growing fast. This is a ground-floor role where every week matters and your work directly drives creator revenue.
The Role
We’re hiring our first Lead Creator Strategist, the strategic partner every creator wishes they had. You’ve spent your career close to creators and you understand their business from the inside.
Creators don’t hire FanEngine because they need another marketing platform. They hire us because they want to grow their business. You’ll work directly with founders, creators, coaches, and operators to understand how they make money today, identify their biggest growth opportunities, and design the strategy that FanEngine will execute.
You’ll own the strategic relationship after the sale, helping creators evolve from their first implementation to becoming fully AI-powered businesses. You’ll partner closely with Sales, Operations, Product, and Engineering to ensure every customer realizes the full value of FanEngine.
This is a highly entrepreneurial role. There isn’t a playbook yet. You’ll help write it.
What You’ll Do
Own Customer Strategy
• Become the trusted strategic advisor for a portfolio of creators and social-first brands.
• Understand each customer’s business model, audience, monetization strategy, and growth objectives.
• Develop 90-day growth plans that align FanEngine with each creator’s business goals.
• Guide customers through major launches, new products, memberships, affiliate programs, and lifecycle marketing initiatives.
Drive Adoption & Growth
• Continuously identify new ways customers can use FanEngine to generate revenue.
• Lead quarterly business reviews focused on outcomes rather than platform usage.
• Drive adoption of new products, AI agents, and marketing capabilities.
• Identify expansion opportunities in partnership with Sales.
Design Solutions
• Translate customer goals into implementation plans for Operations.
• Partner with Anisah and the Operations team to ensure strategic plans are executed successfully.
• Help define best practices for onboarding, lifecycle marketing, segmentation, and fan engagement.
Shape the Product
• Serve as the voice of the customer.
• Identify recurring customer problems and recommend product improvements.
• Help define repeatable playbooks for different creator business models.
• Partner with Product and Engineering to prioritize features that improve customer outcomes.
Support Strategic Sales
• Join selected enterprise sales conversations as the product and strategy expert.
• Help prospects envision how FanEngine can transform their business.
• Contribute to proposals and solution design for complex opportunities.
Who You Are
Must Have
• 5+ years working directly in the creator economy, with creators, talent or influencer managers, or creator-first brands. This is a hard requirement: you’ve lived the creator world, not just marketed to it.
• You know creator pain firsthand: audience growth, unpredictable income, platform risk, monetization sprawl, and burnout. You speak their language, think like a creator manager, and earn trust fast.
• Deep understanding of how creators monetize audiences through coaching, courses, ecommerce, memberships, affiliates, events, sponsorships, and community.
• Strong strategic command of direct-response marketing and marketing automation. You know how lifecycle programs across email, SMS, DMs, and ecommerce drive revenue and can design the strategy, even if Operations owns the hands-on-keyboard build. Working familiarity with platforms like Customer.io, Klaviyo, HubSpot, or Braze.
• Exceptional business judgment. You quickly understand how a company makes money and where the growth opportunities exist.
• Structured problem solver capable of turning ambiguous business problems into actionable execution plans.
• Excellent executive communication skills.
• Thrives in startup environments with high ownership and ambiguity.
• Strong sense of ownership. You don’t wait to be asked; you identify problems and solve them.
Nice to Have
• Experience at Shopify, Kajabi, CreatorIQ, Linktree, Beacons, Stan, ConvertKit, HubSpot, Braze, Klaviyo, or similar platforms.
• Experience working directly with creators, talent managers, influencer agencies, or creator economy businesses.
• Familiarity with AI tools and AI-powered marketing workflows.
• Consulting background combined with startup operating experience.
What Success Looks Like After 12 Months
Within your first year, you will have:
• Become the trusted strategic advisor to FanEngine’s top creators.
• Increased customer adoption across FanEngine’s platform and AI capabilities.
• Built repeatable growth playbooks for our most common creator business models.
• Influenced our product roadmap through direct customer insights.
• Helped customers generate measurable revenue growth through FanEngine.
• Established the foundation for FanEngine’s future Creator Strategy organization.
Compensation & Benefits
• $105,000 base salary
• Generous equity (stock options), meaningful early-employee grant
• Health benefits package
• Fully remote, work from anywhere in the US
• Ground-floor opportunity at a company where your work directly drives revenue and shapes the product
Location: , ,
Benefits:
- Health Insurance
LinkedIn: Apply Here