Job Description:
Insight Global is seeking remote Help Desk Agents to join a technical support team for a Fortune 500 company. Responsibilities include troubleshooting issues via ServiceNow, resolving or escalating store associates’ technical problems with the company’s proprietary inventory system and tracking personal metrics.
Agents will work 8-hour shifts, 5 days a week, with potential shifts scheduled between 4AM and midnight, Monday through Sunday. Shifts are on first come first serve basis.
Requirements:
• 1+ year of help desk/technical support experience
• Experience with a ticketing system
Compensation:
$19/hr
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Location: , ,
Benefits:
- Paid Time Off
- Health Insurance
- Dental Coverage
LinkedIn: Apply Here