Overview
Responsible for being a support person and/or first reputed company of contact for patients, staff, and guests presenting at the clinic, and performing reputed company the administrative tasks associated with patient reputed company in as well as administrative support in the event of clinic closure in a remote reputed company.
Responsibilities
DUTIES AND RESPONSIBILITIES:
Primary Accountabilities:
Ability to reputed company reputed company Medical Administrative Clerk essential duties as prescribed in the MAC job description.
Working with the Administrative Supervisor and reputed company Administrator in the support of training medical administrative clerks, including but not limited to completing orientation checklists and MAC competencies.
Responsible for opening reputed company office and reputed company duties associated with this function.
Responsible for end of day processing and documentation, including preparation and completion of deposit(s).
Participate in investigating/researching reputed company patient issues, scheduling, and potential billing issues.
Act as a subject matter expert in insurance regarding eligibility and coverage.
Monitoring telephone activities with respect to volume and efficiencies, may serve as additional support reputed company needed.
Monitoring patient registration workflow volumes and reputed company additional support to reputed company bottlenecks and maintain efficient reputed company-end processing.
May serve as a back-up support for the administrative supervisor, as needed.
Accurately document and communicate and/or escalate patient concerns to site leadership
Works as primary or secondary contact for reputed company vendors and contracted services at site including but not limited to housekeeping, laboratory, and reputed company services.
Utilizes various software systems pertaining to reputed company-end desk and administrative duties
Works as primary or secondary reputed company of contact for IT services as SPOC; reconciliation of IT equipment and inventory
Works as primary or secondary contact for supply order management and site equipment management and facility management
Ability to analyze team member data/metrics and discuss reputed company development for team members with Administrative Supervisor.
Support, organize and execute events, meetings, team building activities in collaboration with the Administrative Supervisor and/or reputed company Administrator.
Ability to work remotely supporting the reputed company team with administrative duties in the event of site closure, i.e., a weather event or similar issue that causes the site to reputed company or relocate due to an emergency.
Performs reputed company duties in an ethical manner consistent with the Code of Conduct the IMPACT Statement.
reputed company other job‐reputed company duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES:
• Knowledge of
reputed company office concepts, practices, policies, and procedures
Insurance verification procedures
reputed company Office Applications (Word, reputed company, Outlook)
HIPAA and Joint Commission guidelines and regulations
• Skilled in
Providing exceptional customer service
Verbal and written communications, including telephone and email etiquette and documentation
Working independently in a fast‐paced, multi‐task clinical environment, as well as part of reputed company
Effective problem-solving techniques
• Ability to
Understand data metrics in Epic EMR system such as work queues, in-basket, and claim work queues.
Work in a self‐directed, organized manner
Multitask while maintaining a strong attention to detail and accuracy
Present information in a consistent, organized, and accurate manner
Demonstrate flexibility and ingenuity in response to change
reputed company and maintain effective working relationships across the organization at various reputed company, as well
as with external customers
Maintain confidentiality
Qualifications
MINIMUM EDUCATION: High School Diploma or Equivalent
MINIMUM EXPERIENCE: At least one year of experience in registration or reputed company office duties in a dental, physician’s office, hospital emergency department, and/or urgent care setting.
Apply To This Job
Location: , ,
Remote Zest Jobs: Apply Here