Solu is seeking a Technical Business Analyst with strong experience in credit card and digital payment processing to support the modernization and enhancement of enterprise payment systems. This individual will partner with business stakeholders, developers, QA teams, and third-party vendors to gather requirements, analyze payment workflows, and deliver secure, PCI-compliant payment solutions. The ideal candidate has hands-on experience with the full payment lifecycle, Agile methodologies, and translating business needs into technical requirements.
This position is primarily remote; however, candidates must be available for occasional travel to Pennsylvania during key project phases. Candidates located in PA are preferred.
Responsibilities
• Gather, analyze, document, and manage business and functional requirements for credit card and digital payment processing systems.
• Translate business requirements into BRDs, FRDs, user stories, use cases, process flows, data mappings, and functional specifications.
• Analyze end-to-end payment workflows, including authorization, settlement, refunds, chargebacks, tokenization, fraud prevention, and dispute resolution.
• Collaborate with business stakeholders, development teams, QA, compliance, operations, and third-party payment vendors to deliver payment solutions.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and defect management.
• Ensure solutions comply with PCI-DSS standards, security requirements, and industry best practices.
• Facilitate requirements workshops, stakeholder meetings, sprint planning, and other Agile ceremonies.
• Analyze payment transactions and reporting to identify trends, issues, and opportunities for process improvement.
• Support production deployments, post-go-live monitoring, and issue resolution.
• Assist with API documentation and integrations between payment gateways, processors, and internal systems.
Required Qualifications
• 4+ years of experience as a Business Analyst or Technical Business Analyst supporting credit card or digital payment processing.
• Strong understanding of the payments ecosystem, including card networks, issuers, acquirers, payment gateways, and processors.
• Experience with payment authorization, clearing, settlement, refunds, and chargeback processes.
• Knowledge of PCI-DSS compliance, tokenization, and encryption concepts.
• Ability to read and interpret REST API documentation, JSON/XML message formats, and integration specifications.
• Experience creating BRDs, FRDs, user stories, process maps, use cases, and data flow diagrams.
• Experience working in Agile/Scrum environments using Azure DevOps (ADO) or similar tools.
• Strong analytical, communication, and stakeholder management skills.
• Ability to travel to Pennsylvania during key project phases (Solution Confirmation, PI Planning, SIT, UAT, Go-Live, and post-production support); candidates located in Pennsylvania are preferred.
Preferred Qualifications
• Experience with EMV, EMV 3DS (3D Secure), contactless payments, Apple Pay, Google Pay, or other digital wallets.
• Familiarity with payment platforms such as Fiserv, FIS, ACI Worldwide, Worldpay, Stripe, Adyen, or Cybersource.
• Knowledge of fraud detection tools, rules engines, and payment reconciliation processes.
• Basic SQL skills and familiarity with XML and JSON.
• Experience with payment standards including ISO 8583 and ISO 20022.
• CBAP, PMI-PBA, AAP, or other relevant Business Analysis or payments certifications.
Location: , ,
Salary: 100000 – 145000
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