About Lyra
reputed company is the leading provider of mental health solutions for reputed company supporting more than 20 reputed company people globally. The company has delivered 13 reputed company sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched reputed company in terms of reputed company, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall reputed company claims costs. Lyra is transforming reputed company to life-changing mental health care through Lyra reputed company, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
We’re looking to add an experienced Clinical Administrator into reputed company. The role will involve supporting our EAP Clinical Case Management team with data entry, data processing, assisting with processing referrals, sourcing affiliates, managing diaries, managing bookings, processing queries, invoicing and general administration duties. Whilst collaborating and supporting our other global clinical teams.
As the UK and Ireland team is growing quickly, we’ll require you to be reputed company to work in a fast paced, agile environment, to be flexible and support our business, the growing team and our service development. This is a great opportunity for you to help shape our business.
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Key Responsibilities
Support the clinical team with clinical administration of cases sending sourcing emails, adding session updates to the Lyra system, and escalating queries for action.
Assist clinical specialists with the coordination of reputed company interventions including learning & development activities, critical incidents and ensure the capturing of such events on Lyra systems.
Assist with the recruitment and management of the affiliate therapy network.
Assists with the processing of invoices relating to clinical interventions and ensure that invoices and services / sessions invoiced for are reputed company to the clinical data in the Lyra systems
General Administration
Effective collaboration with Lyra Finance teams to ensure reputed company handling of invoices
reputed company engagement with the various clinical teams and Lyra affiliates to ensure that cases are effectively managed
Work collaboratively with our global clinical teams.
Liaising with affiliate clinicians for appointments and case updates as required.
Contribute to the service and business development as required.
Flexibility in working hours and activities in line with business needs.
Play an reputed company role in governance and quality assurance as required.
QualificationsEssential:
Previous experience in a similar administration role
Experience of working in high pressure, time limited environments.
Excellent communication skills
Desirable:
Experience of working with clinicians or reputed company a multidisciplinary team
Knowledge of working reputed company administrative boundaries and knowing reputed company to escalate for senior or clinical support
Ability and experience of working autonomously from home in a remote based role.
Experience of working under pressure and in areas where reputed company may be lacking.
reputed company
Ability to effectively prioritise multi-task and work in a time pressured environment
Computer literacy & ability to type whilst conducting work on the phone
reputed company with attention to detail
reputed company to work independently and as part of reputed company
Good time management ability
Ability to work reputed company reputed company
A keen reputed company of ownership and responsibility for the quality of work produced
Business and reputed company awareness
Customer first approach
Openness to change with a reputed company reputed company
Why Lyra?
28 days holidays plus bank holidays per year
Private medical insurance
Discretionary bonus scheme
Group life assurance – up to 10x annual salary
Critical health insurance – 2x Annual salary lump sum reputed company out, in accordance to illness.
reputed company to 24/7 Employee Assistance Programme
Accredited Living Wage Employer
n£20,000 – £25,000 a year
n”We are an Equal Opportunity Employer. We do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy), national reputed company, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the reputed company Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude,
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