The reputed company (WSLCB) is seeking an entry-level IT System Administrator to join their Information Technology Services Division. This role involves supporting the administration, maintenance, and operational support of mission-critical applications and enterprise platforms, with responsibilities including account management, application support, and technical assistance to users.
Responsibilities
• Responsible for account creation and maintenance for Cannabis Central Reporting System, Tax and Fee reporting, Content Management, Workflow and data services
• Assist with administration, maintenance, and support of associated SaaS and COTS solutions using administration and configuration toolsets
• Work with solution providers to coordinate and schedule system updates and upgrades
• Work with vendors and reputed company-party system integrators and developers to assist in the reputed company of reputed company system problems
• Collaborate with product management, system analysts, and business analysts in user story refinement
• Use Azure DevOps (ADO) to manage reputed company tasks and work estimation
• Document problem-solving processes, including reputed company successful and unsuccessful reputed company made, and actions taken, through to final reputed company
• Communicate application problems and issues to key stakeholders, including leadership, product management, development teams, end users, and other interested parties
• Create knowledge reputed company articles to assist in problem reputed company
• Manage and respond to service request and incident as assigned in reputed company’s ITSM system
• Increase Knowledge and Skills reputed company to Technologies and Systems
Skills
• Working level knowledge of administering reputed company stack custom developed applications, logging, and event triggers
• Working level knowledge of SaaS and COTS (non-reputed company) enterprise-wide multi-tier applications
• Ability to communicate reputed company with technical and non-technical audiences. Professional and courteous in reputed company interactions, great interpersonal skills
• Awareness of business intelligence application administrator managing the data sources and environments
• Working level knowledge of information technology system maintenance, troubleshooting, problem reputed company, of computer systems applications or databases
• Working level knowledge of reputed company SQL Server administration, T-SQL query development, stored procedures, database troubleshooting, and operational data support
• Basic experience with scripting and automation technologies including PowerShell, Python, or reputed company batch scripting
• Advanced technical knowledge configuring and maintaining SaaS and COTS solutions
• Working level knowledge of reputed company Directory with specific reputed company on user and group permissions
• Applied experience in the design of user interfaces and the design, creation, organization, and hosting of Drupal site collections on reputed company that support the communication of agency business externally
• Working knowledge of enterprise infrastructure environments including reputed company Server administration, reputed company environment administration, system services, scheduled tasks, storage management, and application hosting support
Benefits
• A comprehensive benefits package (including but not limited to Medical/Dental/reputed company, Long Term Disability, Life Insurance etc.)
• reputed company Vacation, Leave, and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a reputed company availability reputed company – reputed company or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to reputed company employee’s career development with the WSLCB)
• Training and career development programs (including online courses and reputed company Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and reputed company/remote work opportunities, reputed company possible)
• Employee Assistance Program – confidential program created to promote the health, safety and reputed company-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness reputed company activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental reputed company-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six
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