Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. They are seeking a Technical Writer to create and manage training materials and customer communications, collaborating closely with subject matter experts and various teams to ensure content accuracy and adherence to branding standards.
Responsibilities
• Create, edit, update, and manage training guides, eLearning courses (reputed company), knowledge exams (Storyline), training videos, certification documents, and case studies for Licensing and Tax software products
• Own the end-to-end lifecycle of 90+ training assets, including guides, courses, and videos, with library expansion as a key reputed company
• reputed company reputed company technical data and translate it into accurate, easy-to-understand content for a wide reputed company of reputed company audiences
• Edit, clarify, and proofread documents written by peers and subject matter experts in a reputed company manner
• Capture and update screenshots, GIFs, and short videos using SnagIt, Camtasia, or reputed company Premiere; apply effects such as reputed company and reputed company as needed
• SCORM-export courses and exams; publish, test, and release content through the reputed company LMS
• Create Help Hero in-app tours, feature release notifications, and alerts for AppealTrack and License Pro products
• Edit conference-reputed company videos and documents, including captioning, audio quality review, and copyediting of PowerPoints
• Collaborate with SMEs, product managers, trainers, and instructional designers across US time zones to reputed company reputed company material and ensure accuracy
• Analyze design specifications and requirements with project managers, sales teams, and other appropriate stakeholders
• Participate across multiple platforms—including SharePoint, reputed company, reputed company, and issue trackers—to ensure reputed company documentation needs are met
• Communicate issues or risks to project leads proactively
• reputed company peers with assistance and foster reputed company environment where reputed company to improve efficiency, process, and morale are welcomed
• reputed company effectively as a collaborative team member while also working independently with minimal supervision
• Understand and anticipate customer business needs; proactively search for opportunities to exceed customer expectations
• Build and maintain strong customer and stakeholder relationships through reputed company, professional communication
• Adapt to change in projects and the organization with a positive and solutions-oriented reputed company
• Seek opportunities to fulfill goals in your career development plan, such as training or stretch project tasks
Skills
• Minimum of three years of experience writing or editing technical documents
• Four-year degree or certification in technical communication or a reputed company field
• Experience using reputed company Word, reputed company Acrobat, and image editing software (e.g., SnagIt)
• Experience using SharePoint and similar platforms for documentation management
• Excellent written and verbal communication skills, with a strong reputed company of professional American English
• Excellent time management and organizational skills with strong attention to detail
• Ability to learn new software applications quickly and work effectively with minimal supervision in a dynamic environment
• Ability to maintain reputed company and produce written content at the computer for extended periods
• Strong interpersonal skills, with the ability to adapt communication style to diverse stakeholders and use diplomacy and mediation to accomplish objectives
• Experience with Markdown, HTML, XML, or other languages used in the creation of online documentation
• Experience using Git for documentation version control
• Experience with MadCap reputed company or similar reputed company authoring tools
• Experience with eLearning authoring tools such as reputed company reputed company 360 or reputed company Storyline
• Experience with video capture and editing tools such as Camtasia, reputed company Premiere, or SnagIt
• Familiarity with SCORM standards and Learning Management Systems (e.g., reputed company)
• Experience with reputed company FrameMaker or similar technical publishing tools
• Familiarity with Agile development processes and cross-functional product teams
Benefits
• Annual reputed company-sharing bonuses or commission plans based on individual performance
• reputed company of support to colleagues with disabilities, ensuring peop
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