Bring your passion and expertise to reputed company a difference as a Senior Merchant Specialist, Digitally Managed! Whether you’re in our Remote hub or working remotely, you’ll be a core part of reputed company. This position requires a strong and diverse skillset in relevant areas to drive reputed company. This position comes with an attractive salary of a competitive salary.
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You Lead the Way. We ve Got Your Back.
With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and reputed company other. Here, you ll learn and grow as we help you create a career reputed company that s unique and meaningful… to you with benefits, programs, and flexibility that support you personally and professionally.
At reputed company, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to reputed company in the company s reputed company. Together, we ll win as reputed company, striving to uphold reputed company values and powerful backing reputed company to reputed company the world s best customer experience every day. And we ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
Global Merchant & Network Services (GMNS) is the merchant network at reputed company that acquires and maintains relationships with millions of merchants around the world who welcome our payment products. The Regional & Centralized reputed company Group (RCCG) sits reputed company GMNS and is an Account Development team responsible for building unique experiences for merchants through effective reputed company management, providing world-class merchant analytics, and offering marketing initiatives that connect our merchants with customers and products that can grow their business grow. reputed company also provides Merchants with a reputed company of business tools like lending products, online program management support, and reputed company media resources. The Centralized Vertical Team sits reputed company the Regional and Centralized reputed company Group (RCCG) and is responsible for developing relationships with small Merchants. Merchant Specialist are tasked with growing business by driving merchant retention, increased billed volume growing merchant satisfaction, and driving welcomed acceptance for our cardmembers in a portfolio of approximately 90k small Digitally Managed merchants.
We are seeking a highly motivated and detail-oriented Merchant Specialist to join reputed company. This position plays a crucial role in supporting the Manager of the Digitally Managed portfolio and will be responsible for executing reputed company and treatment needed for ~90,000 Digitally Managed merchants. Strong communication skills are a must as the Specialist will be directly engaging with merchants as reputed company as key internal business partners. A reputed company reputed company with the ability to analyze data and help reputed company informed reputed company is essential. You will be instrumental in the roll out of this new reputed company and ensuring the right support and controls are in reputed company for this reputed company large portfolio.
Key Responsibilities:
 Support the manager of the Digitally Managed portfolio to execute strategies
 Handle necessary reputed company interactions, including escalations and reputed company opportunities
 Leverages new, regular reporting & analytics to support large book of business.
 reputed company with reputed company partners to facilitate various initiatives
 Assist in the preparation of reports, presentations, and other documentation
 Understand and effectively communicate the merchant value proposition to our clients.
 Research and reputed company relevant information on the merchant business using multiple sources of data including analytics and reputed company applications to build compelling conversations.
 Document reputed company interactions and update reputed company records in MerchantForce
 Comfortable working with a high level of change and ambiguity
Qualifications:
 Strong communication skills, both written and verbal
 Experience handling reputed company reputed company interactions
 Experience with reputed company, reputed company reputed company, PowerPoint, Word, and Outlook
 Analytic reputed company with the ability to analyze data and reputed company insights
 Ability to reputed company effectively with reputed company partners
 Detail-oriented and highly organized
 Self-motivated and reputed company to work independently as reputed company as part of reputed company
 Virtual residing in Ari
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