Note: The job is a remote job and is open to candidates in USA. BerryDunn is a client-centered professional services firm seeking a Digital Enterprise Systems Implementation Program Manager to support a California-based university client. This role involves providing project management, governance, and implementation oversight for an integrated enterprise technology ecosystem.ResponsibilitiesServe as an independent advisor and representative for a potential California-based university client, providing objective oversight across implementation phasesEstablish, operationalize, and manage structured governance forums, including Steering Committee, Change Control Board, and escalation pathwaysSupport successful implementation of integrated enterprise solutions supporting administrative, learning, registration, event management, and volunteer-related functions in alignment with approved organizational requirementsMaintain continuous alignment among business requirements, solution design, technical builds, testing, and production deploymentMaintain and monitor the Requirements Traceability Matrix from approved requirements through testing and deploymentEnforce formal validation that all ‘Must Have’ requirements are met, tested, and verified prior to deploymentManage scope baseline and change control processes, including review, approval, tracking, and documentation of approved requirement modificationsReview system integrator and product vendor deliverables for alignment with technical standards, quality expectations, contractual milestones, and approved requirementsDocument and escalate vendor delivery variances related to scope, schedule, or quality through established governance channelsTrack project health, including scope, schedule, risks, issues, dependencies, decisions, and corrective action plansFacilitate engagement of client leadership, product owners, information technology personnel, subject matter experts, product vendors, end users, and system integrator resourcesProactively identify and escalate resource constraints, decision delays, risks, and dependencies that may affect project momentumDefine, oversee, and validate User Acceptance Testing entry and exit criteria, defect identification and prioritization, and formal acceptance signoffsLead cutover and deployment planning, including readiness criteria, governance-based deployment approvals, and controlled go-live coordinationOversee post-go-live stabilization, including defect resolution timelines, system performance, user adoption, support transition, and stabilization success criteriaValidate knowledge transfer and operational readiness to confirm client IT and business teams are prepared to assume internal ownership of system operations, support processes, and documentationPrepare clear, timely, and actionable project communications, status reports, decision materials, and escalation documentationIn partnership with our internal team, respond to opportunities related to enterprise systems, implementation oversight, and project management office support; primarily for state government clientsDevelop appropriate relationships with software vendors, system integrators, and solution providers to support effective client advisory and oversight servicesCollaborate with other firm practice groups and practices that bring enterprise software, project management, organizational change management, technical, financial, and operational expertiseParticipate in marketing and business development activities, including developing proposal content, supporting prospective client meetings, and contributing to thought leadershipSkillsFive or more years of experience managing complex IT implementation, enterprise software-as-a-service, or systems integration projectsExperience serving in a project management, program management, project management office, or independent oversight role for large-scale system implementationsExperience managing projects involving multiple vendors, one or more system integrators, product vendors, client leadership, business users, and technical teamsStrong understanding of project governance, change control, requirements management, requirements traceability, risk and issue management, dependency tracking, and executive-level reportingExperience planning, managing, or overseeing User Acceptance Testing, defect triage, deployment readiness, cutover planning, go-live, and post-go-live stabilizationAbility to identify project risks, delivery variances, decision delays, and resource constraints and communicate recommended corrective actions in a clear and constructive mannerDemonstrated critical thinking, logical reasoning, problem-solving, facilitation, organization, and self-management skillsAbility to build and sustain positive working relationships with diverse teams, including client leadership, Product Owners, Information Technology personnel, Subject Matter Experts, vendors, and end usersAbility to draft client-facing reports, communications, meeting materials, escalation documentation, and decision support materials in a professional and constructive mannerCertified Scrum Master certificationProject Management Professional certificationExposure to higher education, university, or similarly complex institutional environmentsExperience with enterprise platforms supporting learning management, volunteer management, registration, event management, customer relationship management, or related administrative functionsBenefitsEligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being.Company OverviewBerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. It was founded in 1974, and is headquartered in Portland, Maine, USA, with a workforce of 501-1000 employees. Its website is http://berrydunn.com.
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