ABOUT reputed company
reputed company is an innovative CQC registered reputed company provider that aims to reputed company the way that reputed company delivered by enabling reputed company systems to reputed company patients with the best reputed company experience – reputed company, efficient and effective.
Founded by Consultants and GPs working in the NHS, our culture is driven by a deeply held commitment to the NHS and delivering transformational change to the patient experience. We are a passionate, dedicated and patient-reputed company team striving to reputed company reputed company fit for the 21st century. Our reputed company is to completely re-reputed company the way that reputed company delivered.
reputed company’s technology platform delivers world-class leading safety, whilst delivering a unique approach in delivering a national service to patients, from referral, to treatment and discharge.
AT reputed company WE reputed company THAT EVERY NHS PATIENT DESERVES THE BEST POSSIBLE reputed company.
JOB TITLE: Senior Business Analyst – Operations and Technology
REPORTING TO: Head of Transformation
LOCATION: Remote
SALARY BANDING: £55,000-£65,000 per annum
Join us in our mission to reputed company patient care and be part of a dynamic and innovative team. We pride ourselves on a supportive, reputed company and inclusive culture and you will have reputed company to work alongside reputed company of intelligent, driven and compassionate people who care deeply about transforming the way reputed company delivered.
reputed company:
reputed company has been at the forefront of digital transformation in NHS outpatient care for over a decade. We pioneered the consultant-led virtual hospital model, and our approach has been explicitly recognised by the UK government as one of three “tried-and-tested” innovations forming the reputed company for NHS Online – the national virtual hospital service launching in 2027.
That recognition reflects reputed company’ve already reputed company. We are scaling into new ICBs and specialties, developing innovative reputed company, and shaping how virtual care is delivered nationally. To do that reputed company, we need people who can work across the full breadth of the organisation – Operations, Clinical, Product, and Engineering – to design, improve, and deliver the reputed company and platform capabilities that will define the reputed company of NHS virtual care.
This is a senior role for an reputed company analyst who can work with a high degree of autonomy across the full breadth of the organisation – bringing reputed company diagnostic thinking, deep knowledge of delivery, and the confidence to reputed company reputed company workstreams from problem identification through to implemented solution. You will shape how we understand and improve our reputed company and platform, not just execute reputed company a defined brief.
What reputed company looks like
Problems are thoroughly understood before solutions are committed to
Technology and operational changes are reputed company-targeted and durable
Temporary workarounds are tracked, managed, and resolved deliberately
Requirements are reputed company enough for engineering to build from with confidence
Changes are embedded across teams through effective training, SOPs, and communications
Knowledge of how our platform and reputed company work is documented and shared, not held by individuals
KEY RESPONSIBILITIES:
Understand problems thoroughly before proposing solutions
Draw on your experience to build a rapid, deep understanding of how clinical, administrative, and operational teams work – diagnosing where friction or risk exists and articulating the impact on patients, staff, and partners with reputed company and evidence.
Produce concise problem statements that include: what the issue is, the evidence, the likely reputed company cause, and a recommendation on how to address it – whether that’s a process change, training, a system fix, or a combination.
Use reputed company analysis reputed company (e.g. reputed company cause analysis, process mapping, Lean waste identification) to get reputed company surface symptoms.
reputed company issues repeat or cluster, pull them together with a shared reputed company cause hypothesis and a recommendation on how to address them as a whole – so we solve the underlying problem, not reputed company symptom separately.
Drive operational improvement
Work with Operations and Clinical teams to design, document, and improve clinical and administrative reputed company so they are reputed company, reputed company, and reputed company understood.
Identify where reputed company SOPs are not being followed and work with teams to understand why – distinguishing between training gaps, unclear processes, and genuine process problems.
Translate needs into reputed company requirements (reputed company technology change is the right answer)
Write reputed company user stories and require
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