Job Description
Location: Madison GA area
Work Location: 99% Remote, occasional onsite. (Candidates should live within commutable distance of Madison, as a result.)
Reports To: VP of IT
Job Summary / Objective
• Critical link between business operations and enterprise systems
• Pivotal role in optimizing processes, improving efficiency, and supporting the strategic goals of the company.
• Analyzing business needs, translating them into clear functional requirements
• Collaborating with IT and business stakeholders to implement effective technology solutions.
• Opportunity to lead transformation of NA Business Analysis capabilities.
Position Type / Hours Of Work
Full-Time Exempt – 40 hours per week / Monday–Friday.
Based on projects and vendor interface, this position may work a variety of schedules: day and evenings, weekends, and holidays.
May require on-call hours based on business needs.
Essential Functions
• Collaborate with Production, Warehouse, Supply Chain, Finance, Sales to understand business processes, challenges, and IT needs.
• Facilitate process analysis, identifying inefficiencies, bottlenecks, and areas for improvement.
• Translate business requirements into functional specifications for IT teams.
• Work closely with IT teams and SMEs to ensure technical solutions reflect business requirements and integrate seamlessly with existing systems.
• Participate in system design, data modeling, and interface design discussions.
• Oversee and actively participate in the implementation of new systems or enhancements to existing systems.
• Lead development of test plans, test cases, and coordinate User Acceptance Testing (UAT) per defined requirements and quality standards.
• Collaborate with Super Users and IT Support to identify and troubleshoot process, data and system issues
• Partner with IT and vendors to resolve/document issues
• Support building cost-benefit analyses for proposed solutions and project-level initiatives.
• Creation/ maintenance of detailed documentation, including business process flows, system specifications, user manuals, and training materials.
• Facilitate training and ongoing support to super-users in support of the adoption of new systems and processes.
• Liaison between business stakeholders and external vendors.
• Project management activities (scope, timeline, and resources) to ensure deliverables meet time/cost allocation
Competencies
• Strong knowledge of ERP/ MES/ WMS solutions
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to articulate technical concepts to non-technical audiences and vice versa.
• Experience with process modeling tools (e.g., Visio) and project management software.
• Work both independently and collaboratively.
• Strong interpersonal skills/ writing skills
• Ability to build effective relationships with stakeholders at all levels of the organization.
• Knowledge of software development lifecycle (SDLC) methodologies.
Qualifications
• Bachelor’s degree in computer science, Information Systems, Business Administration, Engineering, or related field.
• 5+ years of experience as a Business Systems Analyst, preferably within a manufacturing environment.
• Proven experience with Enterprise Resource Planning (ERP) systems (preferably Microsoft Dynamics Business Central)
• Familiarity with Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), and other relevant manufacturing software are a significant plus.
Preferred
• Six Sigma and Lean principles. Green Belt is a strong plus.
• Business intelligence (BI) and reporting tools.
• Certifications in Business Analysis (e.g., CBAP, CCBA) or Project Management (e.g., PMP, CSM).
Travel
Overnight travel is expected to company locations, vendor sites or industry events; up to 25%
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