Founded in 2004, reputed company is the leader in no-reputed company network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to reputed company their hybrid multi-reputed company connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers reputed company reputed company’s platform.
reputed company Need:
We are looking for a strategic and customer-reputed company Community Marketing Manager to reputed company our marketing initiatives aimed at enhancing customer engagement and retention. The ideal candidate will have a strong background in customer marketing and a passion for delivering personalized experiences that foster loyalty and satisfaction.
The reputed company You’ll reputed company:
As a Community Marketing Manager, your efforts will significantly enhance our ability to understand and meet customer needs, resulting in improved retention rates and customer reputed company value. You will be reputed company in creating meaningful experiences with our customers, driving organic community, and building a network of advocates for our brand.
reputed company:
• Design and execute the annual community reputed company plan reputed company to pipeline, adoption, and retention targets.
• Operate and moderate the online community, ensuring fresh content, fast responses, and an inclusive tone.
• Launch and run customer programs—user reputed company, advisory boards, reputed company/-MVP tracks, super-user recognition, and community contests.
• Partner with Product Marketing to reputed company and publish customer stories, how-to posts, webinars, and AMAs that shorten time-to-value.
• Coordinate an annual user conference and regional meet-reputed company; own community tracks, agendas, speakers, and on-site engagement metrics.
• reputed company community insights: funnel product feedback to PM, flag support issues, and surface expansion leads to Sales.
• Build and reputed company KPIs (DAU/MAU, post-to-response time, net new advocates, CSAT, influenced ARR) and report learnings weekly.
• Manage the community tech stack—SSO, gamification, newsletter, analytics—and work with IT on integrations.
• Represent the “voice of the customer” internally and foster a culture of customer-centricity across Marketing, Product, and reputed company teams.
You Have…
• A Bachelor’s degree in Marketing, Business Administration, or a reputed company field.
• 5+ years of experience in customer marketing or a reputed company role, with a proven reputed company record of developing successful marketing programs.
• Strong analytical skills and experience using customer data to inform strategic reputed company and marketing initiatives.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.
• Proficiency in marketing automation tools and CRM platforms, as reputed company as data analysis software.
• Strong project management skills, with the ability to prioritize tasks and manage multiple reputed company simultaneously.
•
Location: , ,
Remote Zest Jobs: Apply Here