About us
Global Solution Services (GSS UK Ltd) are a leading Careers Advice and Training provider based in South London. Our team of qualified Trainers and Advisors offer a wide range of specialist employment and professional development training, including: Free careers advice and guidance face to face and via phone for 18+ – Employability Training and Soft skills training to improve confidence, communication, and career development as well as a range of webinars. Having delivered training and careers advice to over 100,000 people, the GSS Team are passionate about assisting, supporting and motivating our customers to progress.
GSS UK Ltd have a requirement for a meticulous and highly skilled Training Administrator to join our successful organisation. This is a fantastic opportunity to join our team specifically working on our new and exciting Local authority training programmes aiding individuals with employability skills.
As a Project Based consultancy GSS work within many different areas providing employability skills, training, advice and guidance across a number of different client groups utilising our range of different media, webinars, training courses and targeted information provided.
As part of our Training team, you should have great admin skills, be able to skillfully multi-task, be happy working in a busy environment and feel comfortable adapting yourself and your communications to suit our customers needs as there will be significant customer contact daily. You must be versatile enough to process robust evidence requirements to meet the specifications of our contract from our customers whilst also speaking to key authorities to verify and authenticate information in order to meet compliance regulations.
You will have great MS Office skills and in particular be able to navigate excel spreadsheets and databases with ease. You should have excellent communication skills with a calm, patient and empathetic understanding of our customers’ needs. With a keen eye for detail, a happy and friendly demeanor you will play a pivotal role in ensuring contract compliance is met and Service levels are maintained.
Responsibilities
• To effectively gather and obtain information and evidence to support enrolment, tracking and claiming of programme starts for a variety of our programmes
• Ensure accurate information is obtained and recorded and compliance is met through effective record keeping
• Using required spreadsheets and data entry systems to maintain accurate records of customer data
• Supporting the Trainers to provide an effective service for the customers by ensuring admin tasks are completed accurately and efficiently
• Maintain professional relationships with customers, stakeholders and those involved in the programmes.
• Observing and paying particular attention to GSS’s policies and procedures including confidentiality, safeguarding and GDPR
• To work flexibly as required to ensure key deadlines and service level agreements are met
• Completing all administration tasks in a timely fashion to meet given deadlines
This role would suit a person who is:
• Driven, accurate and have a keen eye for detail
• Super friendly, adaptable and organised
• Able to work autonomously and make decisions when needed
• Able to use Excel, word and databases with ease
• Extensive knowledge and understanding of Excel
• Professional with a real understanding of the importance to be precise
This position is Part time based working from home. GSS are an Equal opportunities employer and welcome applications from all suitable candidates
Pay: From £14,400.00 per year
Benefits:
• Casual dress
Work Location: Remote
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