CX Strategy & Operations Senior Analyst

3+ years in Customer Success/Technical/Revenue Operations in SaaS. Hands-on admin experience with Salesforce, Zendesk, and Jira. Strong Excel/Google Sheets, cross-functional communication, RCA and financial reconciliation skills.Key Responsibilitiesstreamlining workflowsmanaging requestsauditing financesSkills & ToolsSalesforce (SFDC), Zendesk, Jira, Conduqtor, Microsoft Excel, Google SheetsJob DetailsCategory: Business OperationsSeniority: Mid LevelCommitment: Full TimeWorkplace: Remote — United StatesSalary: USD 88,500 – 120,000 / yearLanguages: EnglishBenefits401k matchingGenerous paid time offRetirement planGenerous parental leaveAbout UnqorkA software company providing an AI-first enterprise development platform for regulated industries. — Industry: Information Technology

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