nCino Technical Business Analyst / Administrator

nCino Technical Business Analyst / Administrator

Initial 3-month contract | Potential contract-to-hire

We’re seeking a technical nCino professional to support a growing banking platform across retail, consumer, commercial, and business banking.

This person will work with the product owner, business process optimization team, Salesforce developers, and implementation partners to improve workflows, resolve issues, and support upcoming launches.

The immediate focus is a retail rollout to approximately 120 branches, targeted for early November. The team expects increased demand for technical troubleshooting, training support, and process improvements after go-live. Future work includes small business banking capabilities.

Responsibilities
• Administer and support nCino, including its interaction with Salesforce.
• Troubleshoot issues across nCino, Salesforce, APIs, core banking systems, and connected SaaS products.
• Partner with the product owner to assess business problems, define solutions, and manage a continuous backlog.
• Support retail deposit origination and consumer lending workflows, including post-launch issues raised by bankers, branches, and lending teams.
• Help improve automation and processes across consumer, commercial, and business banking.
• Work with implementation partners and, when needed, nCino on platform issues and integrations.

Qualifications
• Hands-on nCino administration or product ownership experience.
• Strong understanding of Salesforce and how nCino operates on the platform.
• Experience troubleshooting workflows and integrations from end to end.
• Ability to translate banking needs into practical technical solutions.
• Strong preference for retail or consumer banking experience, especially deposit origination or consumer lending.
• Solution architecture experience is a plus.

The team is looking for someone who can contribute to the retail launch and grow into a longer-term internal role.

Location: , ,

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