Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on delivering extraordinary experiences and partnering with world-leading companies. The Legal Claims Analyst role involves managing small automotive claims cases, collaborating with General Counsel, and representing the client in court while ensuring compliance and fair resolutions. The position requires strong litigation understanding and excellent communication skills, with a focus on California lemon law claims.
Responsibilities
• Collaborate with the Office of the General Counsel (OGC) and client outside counsel to support the client’s defense strategies, including lemon law claims
• Serve as the “Person Most Knowledgeable” (PMK) on the client’s policies and procedures, providing essential testimony at depositions and trials
• Manage small claims cases effectively, confidently representing the client’s interests in court 15% of the time
• Work in partnership with the California review team (located in Michigan), evaluating vehicle buyback requests to ensure they meet legal standards
• Train and guide team members on best practices for managing claims, emphasizing the nuances of lemon law
• Assess relief requests from consumers, focusing on those related to lemon law, to ensure fair and compliant resolutions
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Skills
• Understanding of litigation processes; able to confidently support legal cases
• Strong listening skills; able to consider the points provided and respond thoughtfully as an expert on the relevant guidelines
• Excellent communication skills to effectively articulate case details in court
• A proactive attitude, exceptional organizational skills, and a detailed approach to case management
• Ability to work independently in a high-stress environment, focusing on legal case management and client representation
• Must have the ability to pass a pre-employment background check and drug screen
• Experience in a role dealing with reputed company claims and California lemon law
• College degree
• Available to travel on location for cases / trials as needed (15% of the time)
• Commitment to a consistent work schedule
• Resident of California, in proximity to the Los Angeles area
• High-speed internet access at home that you are able to connect to via Ethernet or landline
• Secluded and distraction-free work environment
• Paralegal or legal assistant experience
Benefits
• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance
• 24/7 online access to doctors through reputed company
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)
Company Overview
• 𝗢𝘂𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 We serve four demanding markets: – Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers – Global / Fortune 500 companies seeking meeting, incentive and special events management – Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) – Museums, schools, libraries and other institutions seeking custom built exhibit installations. It was founded in 1863, and is headquartered in Saginaw, Michigan, USA, with a workforce of 1001-5000 employees. Its website is https://www.morleycompanies.com.
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