[Remote] Technical Product Manager – PSaaS / Digital Products

Note: The job is a remote job and is open to candidates in USA. NationsBenefits is seeking an experienced Product Manager to own the end-to-end development lifecycle for SaaS and digital products. The role involves translating customer and business needs into product requirements, prioritizing roadmaps, partnering with engineering and design, using data and SQL to guide decisions, and measuring outcomes after launch.ResponsibilitiesOwn products and features throughout the end-to-end product lifecycle, from discovery and requirements through launch and post-launch evaluationPartner with customers, account teams, and business stakeholders to understand needs, pain points, and feature requestsTranslate business requirements into clear product specifications, user stories, functional requirements, and acceptance criteriaOwn and continuously prioritize the product backlog, roadmap, and release plans based on customer needs, business impact, and technical considerationsPartner closely with Engineering and Design throughout development and deliveryLead stakeholder and customer discussions, document decisions, and ensure timely follow-up on open itemsCommunicate priorities, trade-offs, dependencies, risks, and timelines to stakeholdersIdentify potential blockers and resolve business or product questions before they impact engineering deliveryUse SQL, product analytics, customer feedback, and business data to validate assumptions and support product decisionsDefine measurable success criteria, KPIs, and product outcomes before launch and evaluate results afterwardReason through complex business rules, workflows, system states, and data dependenciesMaintain product documentation, release notes, requirements, and other internal materialsSupport cross-functional launch planning and product adoptionUse AI tools as part of the product workflow while independently validating outputs and recommendationsSkills• 5+ years of Product Management experience• Proven ownership of products or features across the full product development lifecycle• Strong experience partnering with Engineering, Design, Business Stakeholders, and Customers• Ability to create clear product requirements, specifications, user stories, and acceptance criteria• Hands-on ability to use SQL to query data, investigate issues, validate assumptions, and support product decisions• Strong analytical and problem-solving skills• Experience working with complex business rules, workflows, system states, and data dependencies• Ability to convert complex business requirements into simple, actionable product solutions• Comfortable incorporating AI tools into day-to-day product work• Strong ownership mindset and ability to operate effectively in a fast-paced environment• Excellent written and verbal communication skills• Ability to maintain working-hour overlap with teams operating in Eastern Time• Experience building or managing SaaS or technology products preferred• Product Management experience within healthcare, benefits administration, claims, EDI billing, logistics, or another regulated/operationally complex industry• Experience with Agile, backlog grooming, sprint planning, and release planning• Experience translating business requirements into both functional and technical product requirements• Direct experience working with customers to identify problems and define solutions• Experience launching an AI/LLM-powered product or feature to production users• Familiarity with healthcare claims, benefits administration, EDI, or X12 transaction workflowsBenefitsMedical, Dental, Vision, and Life Insurance with employer contributionsFlexible Paid Time Off (PTO) and Sick LeavePaid HolidaysA collaborative, impact-focused culture that values ownership, autonomy, and teamworkRemote positionCompany OverviewNationsBenefits India (AKA NB Healthcare Technologies Private Limited) is the IT division of NationsBenefits®, a leading provider of supplemental benefits and member engagement solutions for health plans in the United States of America. It was founded in 2017, and is headquartered in Hyderabad, Telangana, IN, with a workforce of 201-500 employees. Its website is https://nationsbenefits.in/.

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