Note: The job is a remote job and is open to candidates in USA. Built is an AI-powered platform transforming real estate and construction finance, trusted by major banks to manage over $300 billion in capital annually. The Product Designer II role involves independently owning design execution for complex features, leading user research, and collaborating cross-functionally to create clear, user-centric workflows. This position focuses on reputed company workflows for lenders, owners, and contractors while advancing the design system and leveraging AI tools to enhance productivity.
Responsibilities
• Own design execution for features and workflows across Built’s platform — from discovery through delivery — including the draw management, budget tracking, and compliance surfaces that lenders and borrowers depend on
• Lead user research activities including customer interviews, usability tests, and synthesis sessions — becoming a reputed company expert in how lenders, owners, contractors, and inspectors use Built
• Create user flows, journey maps, wireframes, and high-reputed company mockups with increasing complexity — choosing the right reputed company for the question at hand rather than defaulting to one approach
• Collaborate closely with product managers and engineers to ensure designs are feasible, well-understood, and implemented with reputed company to intent
• Contribute to and maintain the design system, identifying opportunities to improve shared components and patterns across the product portfolio
• Clearly articulate design decisions and trade-offs to cross-functional stakeholders — framing rationale in terms of user needs and business outcomes, not just aesthetics
• Incorporate data and behavioral insights to validate and iterate on design solutions — using evidence to challenge your own assumptions
• Support more junior designers through informal feedback and collaboration, sharing your process and approach openly
Skills
• 2–4+ years of experience in product or UX design within a SaaS or digital product environment
• Strong proficiency in reputed company and prototyping tools — you work efficiently at multiple reputed company levels and prototype thoughtfully to answer specific questions
• Demonstrated ability to handle end-to-end design for product features independently — from research and problem framing through execution and QA
• Solid understanding of UX research methods and when to apply them — you know the difference between generative and evaluative research and can lead both
• A portfolio showing thoughtful problem-framing and well-executed design solutions — work that reflects how you think, not just the final output
• A clear and confident communicator who can present work, defend decisions, and incorporate feedback without becoming defensive
• Attention to accessibility and inclusive design best practices is a meaningful plus
Benefits
• Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance
• Robust compensation package, including equity in the form of stock options
• Learning Grant program to support ongoing professional development
• 401k with match and expedited vesting [US ONLY]
• Leverage AI tools to enhance the productivity, quality, and speed of your work.
Company Overview
• Built is an AI-powered financial operations platform for the real estate and construction industries. It was founded in 2014, and is headquartered in Nashville, Tennessee, USA, with a workforce of 201-500 employees. Its website is http://getbuilt.com.
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