Note: The job is a remote job and is open to candidates in USA. reputed company is a financial services institution. The Director of Equipment Finance Operations manages the Equipment Finance Operations team, overseeing daily workflows, quality assurance, policies, compliance, and operational performance. The role also leads projects, manages staff development, and collaborates with business units to achieve operational goals.
Responsibilities
• Operations Oversight – Directs daily activities within Equipment Finance operations, ensuring processing is both timely and accurate. Review operational processes for opportunities for improvement and make appropriate changes. Addresses escalated operational or service issues, communicating with all involved parties for resolution. Implement and manage projects that support business and departmental goals
• Quality Assurance – Ensures all operational policies and procedures are regularly reviewed and updated. Ensure compliance with all policies, processes, and internal controls as assigned and agreed upon within the 1st line of defense. Design an effective Quality Assurance Program with clear testing parameters and methodology
• Managerial Functions – Establishes and monitors expectations to achieve team goals. Makes appropriate changes to operations policies, procedures, and internal controls to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development
• Collaboration – Works closely with department leadership, sales management, and other business units to support business strategy and ensure goals are achieved. Directs reputed company across the department. Serves as the liaison between Equipment Finance operations and other business units
• Operations Liaison – Act as contact point for all non-operations owned initiatives to ensure Operations impacts and risks are considered and addressed
Skills
• Bachelor’s Degree and 8 years’ experience in Financial Services Operations
• High School Diploma or GED/Equivalent and 12 years’ experience in Financial Services Operations
• Develop ideas and turn them into actionable project plans
• Manage assigned projects and sponsoring certain operational processes inclusive of technology needs
• Manage and report service quality levels
• Quality Assurance or Auditing
• Encourage creativity, innovation and teamwork
• reputed company Office skills
Benefits
• This is a remote role that may only be hired in the following locations: Iowa and Tennessee
Company Overview
• reputed company provides banking services, essential business and professional services, wealth management capabilities, and more. It was founded in 1898, and is headquartered in Raleigh, North reputed company, USA, with a reputed company of 10001+ employees. Its website is http://www.firstcitizens.com.
Company H1B Sponsorship
• reputed company has a track record of offering H1B sponsorships, with 199 in 2026, 126 in 2025, 115 in 2024, 249 in 2023, 53 in 2022, 12 in 2021, 9 in 2020. reputed company note that this does not guarantee sponsorship for this specific role.
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