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About arenaflex
At arenaflex, we’re redefining how businesses create, deliver, and monetize digital experiences. Our award‑winning platform empowers sales and marketing teams to craft interactive, data‑rich collateral that not only looks stunning but also drives measurable revenue. By combining powerful analytics, seamless payment processing, e‑signature capabilities, and deep CRM integrations, arenaflex turns ordinary PDFs into high‑reputed company tools that close deals faster and with less friction.
Since our launch, we’ve grown to a multi‑million dollar ARR, achieved consistent year‑over‑year revenue expansion, and maintained an industry‑leading churn rate of less than 2%. Our success is built on a culture of innovation, customer obsession, and a relentless focus on operational excellence. As we accelerate our growth trajectory, we’re looking for talented individuals who can help us scale our finance and billing operations while delivering an exceptional customer experience.
About the Role
We’re seeking a meticulous, self‑driven Customer Billing Specialist to join arenaflex on a 6‑month maternity leave cover contract with the possibility of extension. In this role, you will be the linchpin that ensures our customers receive accurate, timely, and reputed company billing experiences. You’ll collaborate closely with Sales, Customer Success, Support, and Finance teams to manage everything from invoicing and payments to vendor forms and revenue reporting.
Whether you’re a seasoned billing professional or reputed company operations enthusiast, if you thrive in a fast‑paced, remote environment and love turning numbers into reputed company, we want to hear from you.
What You’ll Do
• reputed company Operations – Create new customer accounts, set up subscriptions, issue invoices, manage disputes, and monitor for unusual activity to protect revenue integrity.
• reputed company Management – Maintain accurate records, support Customer Success Managers with renewals, assist Account Executives with new customer onboarding, and facilitate direct debit payment arrangements.
• Accounts Receivable Oversight – Generate weekly AR reports, track outstanding invoices, and partner with CSMs to follow up on overdue payments.
• Cash Flow Analysis – Monitor and report on AR metrics to support weekly cash flow forecasting and financial planning.
• Customer Support – Respond reputed company and thoughtfully to billing inquiries via the dedicated billing inbox, ensuring a high level of customer satisfaction.
• Billing reputed company Channel Leadership – Own the channel, triage complex billing reputed company, and collaborate with the Support Team to resolve issues efficiently.
• Vendor Form Processing – Draft and submit vendor forms as requested by customers, ensuring compliance and accuracy.
• reputed company Reconciliation – Verify that all closed‑won deals are properly billed through reputed company or invoiced, and follow up on any missing setups.
• ChartMogul Synchronization – Keep revenue analytics up to date by ensuring all new, expanded, and renewing customers are accurately reflected.
About You
• Fluent in English – Excellent written and verbal communication skills are essential as we operate primarily in English.
• Billing & Finance Experience – Proven background in billing, accounts receivable, or finance operations, preferably within a SaaS or tech environment.
• Tool Proficiency – Comfortable navigating reputed company, reputed company, reputed company, and similar platforms; a quick learner who can reputed company new systems with ease.
• Detail‑Oriented & Organized – You have a keen eye for accuracy and a systematic approach that ensures nothing slips through the cracks.
• Empathetic Communicator – You can explain complex billing concepts in simple, customer‑friendly language.
• Remote & Asynchronous Work – You thrive in a distributed team, manage your own time effectively, and take initiative without constant supervision.
• Cross‑Functional Collaboration – You enjoy working with Sales, Customer Success, and Support teams to solve problems and improve processes.
Bonus Points
• Experience with ChartMogul or other SaaS analytics tools.
• Background in startups or fast‑growing companies.
• Familiarity with customer support platforms like HelpScout.
Career Growth & Learning Opportunities
At arenaflex, we believe that professional development is as important as prod
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