Note: The job is a remote job and is open to candidates in USA. HealthPartners is a healthcare organization focused on improving the care and experience of patients and their families. The Patient Financial Services Operations Coordinator supports revenue cycle operations through workflow optimization, system build support, operational documentation management, and regulatory and payer research. The role partners with leadership, frontline teams, and Compliance to advance efficient, compliant processes and strengthen operational performance across service areas.ResponsibilitiesThe Patient Financial Services Operations Coordinator plays a key role in supporting revenue cycle operations through workflow optimization, system build support, operational documentation management, and regulatory and payer researchIn partnership with leadership, frontline teams, and Compliance, this role advances efficient, compliant processes and supports initiatives designed to strengthen operational performance across all service areasSkillsBachelor’s degree in Healthcare Management, Business/Finance Administration, or related fieldMinimum of two (2) years of recent healthcare experience in areas such as care delivery, revenue cycle, financial analysis, or related functionsIn lieu of a degree, five (5) years of recent experience in healthcare billing, revenue cycle, medical insurance, and/or financial analysis may be consideredDemonstrated ability to lead and manage small to medium-scale initiatives within patient financial servicesSkilled in coordinating resources, timelines, and deliverables to achieve operational and financial objectivesAdvanced use of Microsoft Office Suite (Outlook, Word, Excel, Visio, Teams, PowerPoint) and comparable applications to support reporting, analysis, and communicationSelf-motivated with the ability to work independently, take initiative, and drive process improvements in a dynamic healthcare environmentStrong critical thinking and problem-solving skills with a focus on achieving measurable outcomes in patient financial operationsAbility to identify inefficiencies and recommend solutions that enhance revenue cycle performanceProven capacity to manage multiple priorities and deliverables simultaneously while meeting strict deadlinesSkilled at balancing competing operational and financial demandsExceptional organizational skills with the ability to prioritize workload and streamline processes for efficiencyEffective and accurate written and verbal communication skills, with the ability to present complex financial and operational information clearly to diverse stakeholdersStrong interpersonal skills with a focus on patient-centered service, collaboration, and teamworkProfessional attitude with commitment to fostering a positive and productive work environmentBachelor’s degree in Healthcare Management, Business/Finance Administration, or related fieldIn lieu of a degree, six (6) or more years of recent experience in healthcare billing, revenue cycle, medical insurance, and/or financial analysis may be consideredMinimum of two (2) years of working knowledge and hands-on experience with HealthPartners software and/or healthcare systems, including Epic modules (Cadence, Prelude, Resolute), OnBase, or comparable applicationsHealthcare Financial Management Association (HFMA) – Certified Revenue Cycle Representative (CRCR) credential strongly preferred, demonstrating expertise in revenue cycle operations and financial management practicesBenefitsRemote work arrangementMedical insuranceDental insuranceA retirement programTime away from workInsurance optionsTuition reimbursementAn employee assistance programCompany OverviewOlivia Hospital & Clinic provides primary care, geriatric medicine, behavioral health, and counselling services. It was founded in 1951, and is headquartered in Olivia, Minnesota, USA, with a workforce of 10001+ employees. Its website is http://www.oliviahospital.com.
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