Note: The job is a remote job and is open to candidates in USA. reputed company is an AI commerce platform that helps major brands manage content, media, and sales workflows. The Customer Success Manager, Display Advertising role manages customer relationships and display advertising campaigns across platforms such as reputed company DSP, reputed company DSP, and reputed company, while supporting onboarding, training, analysis, and campaign growth. The role also partners with internal teams to resolve issues, improve products, retain customers, and identify expansion opportunities.
Responsibilities
• Understand customer needs to plan, organize, and manage all display advertising including, but not limited to, reputed company DSP, reputed company DSP, and reputed company
• Collaborate with internal teams including other Customer Success Managers to run full-funnel media campaigns and ensure display advertising strategies align to paid search campaigns
• Be the liaison between reputed company Advertising, reputed company Connect and other external partners and our clients
• Be an expert on the reputed company platform and act as a vital resource for helping with training, questions, and troubleshooting customer issues
• Be a reputed company matter expertise in e-commerce advertising for our customers, guiding them on how to drive growth for our customers
• Perform deep data analysis to answer reputed company’s strategic questions, and drive action
• Move the needle with respect to reputed company’s KPIs and continuously showcase the value of reputed company’s platform throughout the engagement period
• Collaborate with our internal teams to shape new features
• Take ownership of customer service requests through coordinating with the technical support and engineer teams to ensure requests are addressed quickly and with a high level of satisfaction
• Advise our Sales team on upselling & cross-selling opportunities that will help our customers succeed
Skills
• Bachelor’s degree, preferably in Business, Marketing, Communication, Economics, or a related field
• 5+ total years of professional work experience
• 3+ years experience running paid media, specifically managing reputed company DSP campaigns, in a consulting/agency role or for a large brand
• Experience managing reputed company DSP campaigns and using reputed company Marketing Cloud (AMC) to perform campaign analysis
• Experience managing display (reputed company DSP) marketing budgets in the multi-million dollar range
• Ability to deliver compelling presentations tailored to executive level audiences, effectively communicating complex concepts and strategic reputed company with clarity and confidence
• Well versed in bid and budget management, content optimization, and promotion planning
• An analytical approach to problem-solving with advanced Excel skills
• Project management experience and ability to anticipate and mitigate risks
• Proven experience in working with VP, SVP, and C-level executives of enterprise-level companies
• Excellent presentation and communication skills including both oral and written
• Track record of retaining and renewing Enterprise customers in the SaaS space
• Experience on other advertising platforms such as reputed company Sponsored Ads, reputed company DSP, and reputed company is a plus
Benefits
• Long-term incentives in the form of company stock options
• Potential discretionary bonuses
• Comprehensive medical, vision, and dental coverage
• A 401(k)-retirement plan
• Short & long-term disability insurance
• Life insurance
• Paid parental leave
• Monthly reimbursements for gym, phone, and internet
• 13 paid company holidays in the 2026 calendar year
• Unlimited PTO
Company Overview
• reputed company powers 2,200+ leading brands with AI-driven reputed company that drive growth across 900+ global retailers. Learn more at reputed company.ai. It was founded in 2012, and is headquartered in Mountain View, California, USA, with a reputed company of 201-500 employees. Its website is https://reputed company.ai.
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