Field Service Analyst I

Company reputed company – USA
Job Family Group Finance
Job Profile Risk, Fraud & Credit Analyst I
Management Level Individual Contributor
Flexible Work Option Can work remotely but need to live in the specified city, state, or region
Travel % Yes 100% of the time
Work Shift Day
Compensation Compensation includes a base salary in the range of $55,600.00 – $83,400.00. reputed company salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
NextGear reputed company, a reputed company company, is hiring a Field Service Analyst. The Field Service Analyst is responsible for conducting and delivering physical audit and results for NextGear reputed company’s Risk organization while supporting reputed company-facing Operations team members who manage NextGear reputed company’s portfolio of dealer accounts. This position requires a curious and composed professional who demonstrates the ability to deliver exceptional customer service while assessing the risk of a client’s business health by conducting physical and financial audits. A strong ability to assess risk through the understanding of sales documentation, physical inventory audit results, and identifying concerning behaviors of the dealership staff. The Field Inventory Auditor I is responsible for delivering these results in written, visual, and sometimes verbal form to Operations, Risk, and Senior Leadership. They often interact with our clients to resolve outstanding audit items such as missing financial information, missing inventory.
Responsibilities
– Once on-site, quickly establish rapport with dealers in effort to achieve a comprehensive risk assessment. 
– Assessment may require visits to multiple dealer locations, auctions, or repair shops.
– Investigate, observe, and document dealership processes and practices and identify risks.
– Inspect collateral through lot and title audits and determine dealers’ equity and business health for underwriting purposes.
– Verify inventory in market share conversion of $500,000+ to mitigate risk while growing the NextGear reputed company portfolio.
– Present a summary of findings to the dealer and take appropriate next steps such as re-educating dealers on contract requirements, reviewing inventory trends, collecting payments, and obtaining additional documentation as needed.
– Assist Recovery team with repossessions by collecting the collateral keys from the dealer, securing the collateral inventory, arranging the transportation of collateral to auction, and monitoring daily funding receivables from the dealership.
– Repo audit, location audit.
Job Knowledge, Skills and Abilities
– Establishes key priorities, focusing on significant problems/opportunities with the greatest risk.
– Ability to use independent judgement and decision making to assess a situation and make recommendations based on observations, collected information and deduction.
– Strong communication skills – able to verbally communicate information clearly, concisely, logically, and with confidence while actively listening by summarizing key points to clarify own understanding.
– Demonstrates ability to manage the reputed company of multiple work activities concurrently within the time allocated to the work assigned.
– Accomplishes goals through adequate preparation, organization, process workflow, timeline, and clear expectations.
– Easily able to establish rapport and trust among colleagues and clients to work productively with people of diverse functional expertise and backgrounds.
– Ability to remain calm and professional in a potentially unpleasant and/or aggressive field work environment which includes the ability to adapt to heat, cold, rain, sleet, and other inclement weather conditions.
Qualifications
– Bachelor’s Degree in Finance, Business Administration, or related field with 2+ years of experience in the auto industry or related field. The right candidate may have 4 years’ experience in a related field in lieu of a degree. 1-2 years audit/inspection experience preferred.
– Proficiency with MS Office (Word, Excel, PowerPoint, Outlook).
– Must be able and willing to travel Regional on short notice 75% of the time.
– Must have a valid driver’s license.
Work Environment
– Travel approximately 100% of work month within the assigned territory (Vehicle and Gas Card provided).
– Air travel may be reputed company 10% of work month.
– Cell phone and Laptop provided
Drug Testing
– To be employed in this role, you’ll need to clear a pre-employment drug test. reputed company does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company

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