Note The job is a remote job and is open to candidates in USA. ConceiveAbilities is a gestational surrogacy and egg donation agency that supports clients through family-building processes. The Finance Operations Associate will oversee client-related financial activities, including invoicing, bill payments, escrow management, and audits, while also supporting accounts payable, financial reporting, and company-wide initiatives. Responsibilities Structure work in support of client-facing processes, building and maintaining measurable tasks, checklists and KPIs Liaise with ConceiveAbilities clients and vendors to actively manage and complete financial tasks and requests related to business operations Issue precise client invoices, handle bills, and process payments aligned with customer journeys Regularly audit client escrow accounts Collaborate with internal teams (Sales, Legal, Operations) to prioritize tasks and resolve customer-facing issues promptly, delivering exceptional client service at all times Assist, as necessary, with month- and year-end close, annual audit support Provide ad-hoc analytical support to assist management with company-wide initiatives and strategies Cross-train with other financial team members Skills Requires EITHER a BA/BS degree preferably in Accounting, Finance, or Business OR A minimum of 3 years of relevant finance work experience in place of a BA/BS degree Excellent communication skills, both verbal and written Strong Excel skills; familiarity with QuickBooks Online, Salesforce, and Bill.com is a plus Highly organized and detail-oriented with the ability to multitask Able to apply excellent business acumen and collaborative skills in problem-solving Strong Excel skills; familiarity with QuickBooks Online, Salesforce, and Bill.com is a plus Benefits Generous PTO Remote-first culture, with participation in in-person Employee Events Travel for Employee Events Medical, dental, vision, short- and long-term disability, basic life, and voluntary life 401(k) with matching contributions FSAs Continuing education allowance The opportunity to make a difference and help build families Company Overview ConceiveAbilities has professionally partnered with physicians and intended parents to help build families via third party reproduction. It was founded in 1996, and is headquartered in Chicago, Illinois, USA, with a workforce of 11-50 employees. Its website is https//www.conceiveabilities.com/.
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