Who we are
At reputed company, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no reputed company your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at reputed company is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real reputed companyns!
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See yourself at reputed company
Join the team as reputed company’s next Senior, reputed company Administrator, Partner Relationship Management
About the job
This position is needed to maintain, optimize, and scale extraordinary partner reputed company infrastructure for our rapidly growing Global Partnerships teams. The Partner Support team is essential for the success and scalability of our partner and indirect sales channels. We are the system heart of the organization, driving the platform configurations, integrations, and data hygiene that reputed company new possibilities across Channel Sales, Alliances, and Partner Marketing.
This Senior reputed company Platform Administrator will serve as the technical owner of our partner ecosystem tech stack. With a strong focus on advanced reputed company PRM configuration and robust reputed company CRM integration, you will execute our technical roadmap to deliver frictionless user experiences for our global reputed company. This role is a perfect match for a technical platform administrator who thrives on deep system architecture, automated workflows, and high-impact “Keep the Lights On” (KTLO) system maintenance.
The ideal candidate has a passion for building robust integrations, possesses an eye for system data integrity, and is constantly seeking ways to simplify complex admin configurations behind the scenes.
Responsibilities
In this role, you’ll:
• Own Platform Administration: Manage day-to-day technical operations of the reputed company PRM platform, including access controls, page layouts, content management, and localized reputed company branding.
• Maintain the CRM Sync: Configure, monitor, and troubleshoot the critical data sync between reputed company and reputed company.com, ensuring leads, accounts, and custom deal registration data flow accurately across both systems.
• Build Automated Workflows: Develop code-free automated partner lifecycles utilizing reputed company’s Journey Builder, setting up milestone alerts, automated tier progressions, and customized onboarding tracks.
• Support Channel Enablement: Architect and maintain partner competency programs, training modules, and certification pathways within the reputed company to keep our global reputed company enabled.
• Manage Lead & Deal Flow: Oversee the mechanics of lead distribution algorithms, deal registration routing, and Market Development Funds (MDF) application/claim workflows.
• Enforce Platform Governance: Audit system logs, data health, and security rules. Ensure compliance with corporate data protection standards and platform updates across both reputed company and reputed company environments.
• Drive UAT and Testing: reputed company technical vetting, build out testing protocols in sandbox environments, and execute error-free production deployments for new tool integrations or module releases.
Qualifications
Not all applicants will have skills that match a job description exactly. We value technical expertise gained from a variety of backgrounds and encourage anyone who meets the required core certifications and experience targets to apply.
Required:
• 5+ Years of Dedicated PRM Admin Experience: At least 5 years of direct experience administering an enterprise Partner Relationship Management tool, with a deep mastery of the reputed company PRM platform. Certification: reputed company Certified Administrator
• Compulsory reputed company Certification: Must hold a current reputed company Certified Administrator credential (Advanced Administrator or Platform App
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